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"The owner came himself three days in a row even on Easter Sunday. The nursing-squirrel was trapped but not harmed. Then the brood was removed without harm and placed in a nesting box and then the mother was reunited with the brood. She then, as the owner explained to me would take them elsewhere. The owner also put a small grill over superfluous exhaust duct which was the entry-point of the squirrel. There was next to no damage in opening the soffit to extract the liter (five baby squirrels)."

"Did a greta job with inspecting the house."

"I had to call Craig Thomas Pest Control 4 times and each time I called I spoke to a different person.  It seems I was reaching a call center each time.  This was a problem because I needed to cancel the appointment I had made with them.  When I called to do so I ended up speaking to a different individual than the one that scheduled my appointment.  To avoid any miscommunication I called Craig Thomas twice to make sure the appointment was cancelled.  I then made an appointment with another local provider who had very good Angie's list reviews.  The problem was Craig Thomas Pest Control's scheduling department is very disorganized.  They failed to cancel the appointment and a technician arrived at my house anyway.  This was awkward because I had scheduled another local provider for the same time.  Unfortunately the Craig Thomas technician arrived before my preferred provider arrived without giving me a courtesy call to let me know he was on his way for an appointment that didn't really exist! The other local provider being a fair and professional individual offered to come in and use his digital heat sensor device to locate the bee hive in the wall of our bedroom.  He did this free of charge and thank goodness he did because the Craig Thomas technician's method of investigation was to put his ear up against the wall and listen.  The Craig Thomas ear against the wall method unfortunately was ineffective at locating the beehive.  If the other local provider had not been there I don't know how this appointment would have turned out...not very good I'm guessing.  The technician from Craig Thomas was respectful and professional and after the other local provider located the beehive the Craig Thomas technician did complete the chemical application.  I don't blame the Craig Thomas technician because he was just doing his job in the way that he was trained or instructed to so by Craig Thomas.  But I would not use Craig Thomas again in the future.  I will instead use that other local provider with the digital heat sensor device and easy scheduling.
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"The exterminator showed up a bit late, but he was kind enough to call ahead and say he was going to be a bit late. He showed up with all the necessary materials. He engaged in a conversation to figure out the situation. And, then he got to work. He thoroughly vacuumed all areas in question, including inside a box spring. He did everything necessary to pretty much guarantee that the bugs (not bedbugs) would be gone within a few days. The last thing he did was spray the place."

"My experience was incredible, they had great customer service. Very professional and took care of my pest problem in a timely manner. As well as had reasonable prices"

"The sales were great and the young man that always came out to service was great.  They were even very pleasant to speak with on the phone.
Availability was tough, when there was an issue the service person would only be in my area one day per week, so if it happened on a Thursday, I would have to wait until Tuesday to see them.
I had an ant problem and it never really was resolved. I had the top package offered with everything except termite protection, yet when it was suggested to have stakes placed in the ground with some repellent or bait, they would not do it unless I paid extra. Pretty certain that should have been included in my plan. I even heard a "whisper" from one employee that it should be included in my plan.
When it came time to re-up my yearly service, the price increased by $200. After searching around, I phoned them and left a voicemail asking someone to call me back regarding the increase of the price and I never heard from them again.  Therefore I never phoned them again.
I would have used them again if the price could have remained the same and if they could have just included the in-ground stakes. I like the idea of eco friendly pest services and have used that type in previous locations, but this was the only one I could find in my area.
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"Our home has been apparently favored by woodpeckers. We noticed 3 holes in the stucco and and some birds activities. But then  a woodpecker fell through the chimney into our family room. We caught  it and let it go,   then called Kyle for help. Kyle responded immediately, scheduled an appointment for the next morning and arrived on time with his helper. The two of them soon uncovered the extent of the damages: 9 holes + nests under the roof + in one case the birds removed and bent a piece of metal holding the roof and built nests under it + they removed the chimney cap to get into the chimney and remove the insulation to build the nest... In short, substantial spread damages. To add  complexity, our house is on the tall side and most of the holes were right under the roof requiring very tall ladders...
Kyle and his helper went to work. I was amazed by their work. All the holes are covered, the roof and chimney are fixed. The birds tried to return, but gave up on digging through the new stucco covering their holes. We thought the charge of $450, for several hours of two persons work, was on the low side and added $50. 
Thank you Kyle for the terrific work.
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"Our rain gutters were overdue to be cleaned, and Safety First had a great deal through Angie's List. Vinny and his co-worker went out of their way to come to the Bronx and clean our gutters before winter. They were very thorough and neat, and even hit the loose nails back into the gutters."

"Everything went well, The company was very prompt with taking care of my issue. Owner was very easy to talk to, the prices were affordable and most importantly they were humane with the animal. That was my worry but the owner actually cared. Would defs call again if I had an issue"

"Pleasant respectful group of workers Great job"