QualityPro Pest and Wildlife Services logoApproved Pro
Approved Pro

QualityPro Pest and Wildlife Services

Animal Removal, Pest Control, Chimney Repair,

About us

QualityPro Pest and Wildlife Services, serving the Westchester area, provides a long-term solution for all your pest, wildlife and bed bug problems. Pests not only can be a nuisance, but also prove hazardous to your health, so an inspection by a licensed professional is imperative. For over 20 years, owner Jim Horton has been helping homeowners in the Westchester and Putnam counties. He takes pride in his affordable prices, unmatched expertise in the field, human treatment methods and completely thorough inspections. Don't wait to take action, call QualityPro Pest and Wildlife Services today for 10% off with mention of Angie's list.

Business highlights

Eco Friendly
Se habla espanol
Minority owned and operated
Family owned & operated
Emergency services offered
Women owned and operated
LGBTQ+ Friendly
21 years of experience

Services we offer

Animal Removal, Rodent Proofing, Animal Proofing, Bat Removal, Bat Proofing, Raccoon Removal, Squirrel Removal, Skunk Removal, Animal Trapping, Ants, Bee's, Spiders, Pest Control

Services we don't offer

Termites

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • PayPal
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.5129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
4%
2
5%
1
5%

Filter reviews by service

Showing 1-25 of 129 reviews
Diana M.
Jul 2025
5.0
Pest Control
Yes, I recommend this pro
$9,700
QualityPro Pest and Wildlife Services exceeded all expectations during our rodent, bat, and animal entry exclusion inspection. From the moment they arrived, their professionalism, knowledge, and attention to detail stood out. They conducted a thorough inspection of our home, identified potential entry points we never would’ve noticed, and explained each step clearly and patiently. What impressed me most was their humane approach to wildlife management and commitment to long-term prevention. The team was respectful of our property, left everything spotless, and gave us real peace of mind. Since the service, we’ve had zero issues. If you're looking for trustworthy, effective, and environmentally responsible pest and wildlife control, this is the company to call. Highly recommended!

Caroline C.
Jun 2025
5.0
Pest Control
Yes, I recommend this pro
$29,000
I couldn't be more impressed with the professionalism and expertise of QualityPro Pest and Wildlife Services! From the moment I contacted them, their team was responsive, knowledgeable, and genuinely dedicated to solving my pest issue. They took the time to assess the situation thoroughly and provided an effective, humane solution. The results speak for themselves—no more unwanted critters! If you're looking for reliable, ethical, and highly skilled pest control, look no further. Highly recommended!

Suzanne R.
Jul 2023
5.0
Pest Control
Yes, I recommend this pro
Quality Pro was called to treat bees in our backyard. They arrived same day and took care of the problem. I have a toddler and a dog so responding quickly was very important. They are professional and courteous! Highly recommended!

LINDSAY F.
Dec 2021
5.0
Animal Removal
Yes, I recommend this pro
Perfectly.

Bruce A.
Apr 2021
1.0
Pest Control
$48,500
Bottom Line: We paid $485 for four visits. They trapped one (1) rat. We still have rats, but "QualityPro" will not assist without additional payments. We will have to spend more, but not for QualityPro's services.
Response from QualityPro Pest and Wildlife Services

"In February 2021 we performed an inspection for this client's home as well as set traps to begin a 4 Visit Trapping Service for rodents. It was determined from the beginning that there were several entry points of note where rodents were entering the structure. Several vents required screening to prevent rodent entry. Other entry points around the deck and doorways were recommended to be sealed to prevent the rodent issue from persisting. Client was given a quote to close entry points and continuously communicated that it was under review and he was considering it. Our office assistant Sarah was in constant contact with the client throughout the process, including scheduling and offering a courtesy visit because client felt not enough rodents had been trapped. Over the course of the 4 visits, we trapped 6 mice and 1 rat. Client suggested the use of poison instead of snap traps, but we are unable to utilize this method due to the fact that rodents can expire within the walls of the home and be difficult to remove (causing an unpleasant odor). We recommend snap traps to have an accurate location of each rodent to be able to remove them. Client also requested "borrowing" bait stations from us for temporary usage and to check on himself, but we don't offer this as an option for legal reasons. We offered to let client purchase the equipment at our cost and have him be responsible for them, or to have us service them professionally on a regular basis. As of our last correspondence in April 2021, the quote for entry point closures was still under review and as this is the main way to prevent rats and mice from entering the structure, the issue may persist regardless of trapping. We apologize you were not satisfied with the service or results. We outlined a plan for the problem to be solved and still stand by our offer of the quote that was issued in March 2021."


Kashma E.
Jul 2020
1.0
Pest Control
$110,000
Rip off - do not use! My family and I are so disgusted with the level of service provided from Quality Pest Control (such irony in the name). Similar to another review I saw on here, Jim and his staff were very polite in the beginning to get our business but once we paid over $1100 they went silent and unresponsive. Our issue with bed bugs concentrated in one room of the house was persistent even after they "treated" the house 4 times. I've since tried numerous times to contact both Jim and his Office Manager Felicia to rectify the problem. Both have been unresponsive, in fact the last time I called in the call went dead after I identified myself to Felicia. I called back right away and was told she stepped away... Please do not spend your time or money with this company. At all cost RUN or avoid using their service completely, you'll thank me later.
Response from QualityPro Pest and Wildlife Services

"[Member Name Removed] - We adamantly disagree with your derogatory words of "rip off". We treated your home 4 times for the price of a 2 visit service. We did everything we could to resolve your issue, however after explaining to your sister, while you were out of state for all visits, that ALL items must be removed from the rooms and away from the walls. All items of clothing or bedding needed to be placed in sealed bags until able to be in the dryer for 20 mins at high heat, to which the used bags would have been disposed of and then seal the items in a fresh bag. Our technicians arrived each visits, after we had repetitively given the instructions prior to each appointments, to find items in the drawers and bags, opened or with rips, lined up in the room against the walls. ALL items should have been removed/sealed. We also were not appreciative of your verbal abuse to our entire office staff , even after we had offered to reimburse you and still come to treat one last time, which you had declined. We take pride in our work and our customer service and attempted to assist you to no avail but we have a no tolerance policy for any rudeness and/or verbal abuse to our staff, which following up on the last treatment, we opted to no longer do business with you. We will be issuing you a refund and do wish you the best of luck."


Tom F.
May 2020
5.0
Animal Removal
Yes, I recommend this pro
it went very well all removed quickly

Luke F.
May 2020
5.0
Animal Removal
Yes, I recommend this pro
$68,500
Very professional, quick and efficient!

Gary K.
May 2020
5.0
Animal Removal
Yes, I recommend this pro
$38,000
Squirrel removal from my attic. It went extremely well. Jim was professional and extremely competent. He explained what he was doing and did a great job. He was very humane, which we appreciated. I hope we don’t need their services again, but we would definitely hire them again.

Len V.
Apr 2020
5.0
Animal Removal
Yes, I recommend this pro
$68,500
The owner came himself three days in a row even on Easter Sunday. The nursing-squirrel was trapped but not harmed. Then the brood was removed without harm and placed in a nesting box and then the mother was reunited with the brood. She then, as the owner explained to me would take them elsewhere. The owner also put a small grill over superfluous exhaust duct which was the entry-point of the squirrel. There was next to no damage in opening the soffit to extract the liter (five baby squirrels).

David L.
Feb 2020
5.0
Animal Removal
Yes, I recommend this pro
They did a good job.

Wendy S.
Aug 2019
5.0
Animal Removal
Yes, I recommend this pro
$60,000
We had 2 groundhogs!! Both were removed humanely great service got text messages to confirm appointments, Debbie was a gem! We had 6 visits for about $600 to catch both of the critters.

ALISON F.
Feb 2018
5.0
Animal Removal
Yes, I recommend this pro
$70,000
Very well. The work was done quickly; they always arrived exactly as scheduled; they took care to wear protective booties for going through my house to get to the attic and they did not stop until the squirrels had all been trapped and removed.

Hilary R.
Oct 2017
5.0
Pest Control
Yes, I recommend this pro
$347,500
We had Quality Pro Pest Control come by and do an assessment which they did. They were pretty prompt. They kind of took us through all the different things particular mice that got into our house and laid out some remediation plan. We got a quotation from them on that I guess that they do both the trapping as well as serve on a secondary basis on finding different possible entrances in the residence that the mice can come in through. So they do everything on reverted virtual step by step basis in order to try to get all of the mice out of the house and keep them from coming in. So I think we have an appointment in a couple of weeks. It's time for them to start the process but they've been very professional, very responsive. They're pretty good. they broke it down into two parts. The trapping portion of it for capturing the rodent services was $475. That's four visits. So they set up the initial traps and then they come back every week after that for 3 successive weeks. That was $475. Then also the most expensive piece of it was the rodent exclusion which is where they go around and sort of gradually sealing any entry points and holes to prevent the rodents from getting in. They also do that over a period of time as well. So that way the rodents aren't trapped in the house. That was about $3,000. The guy came in, he was talking about, he explained thing very clearly. He pointed out like certain aspects. We've only been in this house now for about for a little over 3 years so there were other things I guess that our inspector hadn't pointed out that he noticed. I thought that they were very helpful, very knowledgeable. Pricing is tough for me to compare. they gave us the initial inspection. If I remember correctly I believe it was $175 but that gets actually, if you use their services, you get a credit for that amount. So at least in terms of their initial inspection, they were probably more competitive than others but the actual rodent service seems like it's probably in line if not more competitive than others. I don't have a basis to judge the rodent exclusion piece because it seems like that's sort of the variable obviously it's a much bigger number relative to trapping. I imagine that that's probably house dependent so if you gotta a big house with a lot of holes it's going to be more expensive than if you have a small house with a fewer number of holes. I haven't gone out to get multiple providers on that piece.

Timothy R.
Aug 2017
5.0
Pest Control
Yes, I recommend this pro
They are great.  I'm just going to give them "A's".  They are always there within a week.  I am using them again, I have a service agreement.

Kiran B.
Jun 2017
5.0
Animal Removal
Yes, I recommend this pro
They did a good job.

M K.
Jun 2017
5.0
Animal Removal
Yes, I recommend this pro
I am happy with the staff and their recommendation. We have a signed agreement.

Marilyn D.
May 2017
5.0
Animal Removal
Yes, I recommend this pro
$4,900
They were courteous, professional, and resolved the problem.

Gary T.
Mar 2017
2.0
Animal Removal, Pest Control
$5,000
Someone came the next day (I was not there) and put some traps in the basement. I never received a report or any recommendation for further treatment. I called back a week later and was told that I would get a report the next day and I have not received any feedback. I still have mice and will need to find a reliable service to help with this.

Neil A.
Jan 2017
5.0
Animal Removal, Pest Control
Yes, I recommend this pro
$5,000
Inspection went well and he was knowledgeable pointing out mice droppings, vents and several exterior spots to better secure.

Jeff D.
Dec 2016
3.0
Animal Removal
The inspection generated a number of recommendations for follow-up work. Contacted the company twice to schedule this work and they never responded back.

Martha L.
Dec 2016
5.0
Animal Removal
Yes, I recommend this pro
They were quick and effective.

Joseph G.
Nov 2016
5.0
Animal Removal
Yes, I recommend this pro
Very good experience. Arrive on time and do a good job. Flexible with scheduling when urgent pest issues arise.

LINDSAY F.
Nov 2016
5.0
Animal Removal, Pest Control
Yes, I recommend this pro
$4,900
Chris was fantastic. On time, professional, and patient. He was very thorough in his inspection and offered very helpful advice in the process. I would definitely call again and recommend this company, and Chris, to anyone looking for this type of service. Thanks a million, Chris!

Susan K.
Sep 2016
5.0
Animal Removal
Yes, I recommend this pro
Wonderful experience...Chris worked at my home and is professional, courteous and knowledgable.
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Showing 1-25 of 129

Licensing

Insured

Licensed*

Trade License Number

13666

Trade License Locale

NY

Trade License Authority

New York State Department of Environmental Conservation Bureau of Pesticides Management

Trade License Expiration

07/10/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

QualityPro Pest and Wildlife Services is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 4:30 AM Tuesday: 8:00 AM - 4:30 AM Wednesday: 8:00 AM - 4:30 AM Thursday: 8:00 AM - 4:30 AM Friday: 8:00 AM - 4:30 AM Saturday: 9:00 AM - 1:00 PM Sunday: 9:00 AM - 1:00 PM
QualityPro Pest and Wildlife Services accepts the following forms of payment: American Express, PayPal, Check, Visa, Discover, MasterCard
No, QualityPro Pest and Wildlife Services does not offer free project estimates.
Yes, QualityPro Pest and Wildlife Services offers eco-friendly accreditations.
No, QualityPro Pest and Wildlife Services does not offer a senior discount.
Yes, QualityPro Pest and Wildlife Services offers emergency services.
Yes, QualityPro Pest and Wildlife Services offers warranties.
QualityPro Pest and Wildlife Services offers the following services: Animal Removal, Rodent Proofing, Animal Proofing, Bat Removal, Bat Proofing, Raccoon Removal, Squirrel Removal, Skunk Removal, Animal Trapping, Ants, Bee's, Spiders, Pest Control
Termites

Contact Information

5 W Cross St, Suite 5L, Hawthorne, NY 10532

Service Hours

Sunday:9:00 AM - 1:00 PM
Monday:8:00 AM - 4:30 AM
Tuesday:8:00 AM - 4:30 AM
Wednesday:8:00 AM - 4:30 AM
Thursday:8:00 AM - 4:30 AM
Friday:8:00 AM - 4:30 AM
Saturday:9:00 AM - 1:00 PM
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