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Paris Heating & Cooling Inc
Heating and Air Conditioning Service, Water Heater Service, Air Duct Cleaning,
About us
Paris Heating and Cooling, Inc. originally started in 1985 by Andrew Paris in Rochester, New York. 33 years later, nothing has changed. We have been serving Monroe County and the surrounding areas in Western New York. Our motto is "always fair and always there". We specialize in residential, light commercial, and new home construction heating and cooling. We are committed to meeting or exceeding your comfort needs. Our family of professional employees is dedicated to getting the job done right the first time and providing complete customer satisfaction. For Monroe County Only, Residential customers needing Emergency Heating and Cooling services can contact us after hours and on weekends. Service related issues may call the office M-F 8-4. Paris Heating and Cooling has a tradition of meeting customer needs. From the most complex installation to routine service and maintenance, Paris Heating and Cooling has the tools, people, products and solutions to provide an indoor weather system that suits your lifestyle and budget.
Business highlights
Emergency services offered
40 years of experience
Services we offer
Residential & Light Commercial Installations - Heating & Cooling Products, Sheet Metal Fabrication, Humidifiers & Electronic Air Cleaners, Condensers, Heat Pumps, Radiant In-Floor Heating, Furnaces, Generators, Sheet Metal Fittings, Gas Fittings, Thermostats, & HVAC Systems.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 6
Assorted photos uploaded by Paris Heating & Cooling Inc
Reviews
4.9147 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 1% | ||
| 1% | ||
| 1% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 147 reviews
Marty M.
Mar 2025
Heating and Air Conditioning Service
Update to last week's gas leak in my furnace. Today, Rob came out on a service call to take care of the gas leak. He replaced the gas valve, and did an excellent job. Thank you again Rob.
Marty M.
Mar 2025
Gas Leak Repair
I can only give Paris Heating and Cooling 3 stars at this point, as I still have a minor gas leak going into my furnace that they installed a couple years back. A few days ago, I paid for a service call for them to repair and eliminate the gas leak. The technician stated to me that if it still leaks, that I should call RGE because his leak detector is not as good as theirs. He seemed to not have the confidence that it was fully repaired. Now I have to call RGE and be inconvienced with that whole process. Note: I have been a customer of Paris for over 15 years, and I hope they don't charge me again, and hopefully they have a technician that can eliminate the gas leak permanently.
Jonathan A.
Feb 2021
Heating and Air Conditioning Service, Air Duct Cleaning + 1 more
Very well 12345678910
ROBERT F.
Aug 2020
Heating and Air Conditioning Service, Air Duct Cleaning
I made the appointment for between 8-9, Anthony arrived at 8:30. He introduced himself, explained what he was going to do and did the job. Told me what he found and was on his way. Polite and professional.
Dan M.
Apr 2020
Water Heater Service
Professional, organized, and easy to work with. They took the time to listen and answer my questions. They had the correct parts, showed up on time, and completed the job in a timely manner. Very happy with the service; highly recommend.
Joseph M.
Jan 2020
Heating and Air Conditioning Service
Rob and Anthony were very professional when they installed our new high efficiency furnace for our home. They helped us with the paperwork to get a rebate from our natural gas supplier and they explained the changes they made to our heating system. I highly recommend Paris!
Response from Paris Heating & Cooling Inc
"Thank you ! We truly appreciate your business."
DAN M.
Oct 2019
Heating and Air Conditioning Service
Excellent. Very professional, Proficient, Neat, Efficient. Experience was done in a very timely manner. Can't say enough about the great workmanship. The price was very fair. I would hire again without any hesitation and recommend to anyone needing heating and cooling unit and or installation. Dan G. Mook
Response from Paris Heating & Cooling Inc
"Thank you! We truly appreciate your business."
Gregory and Renee S.
Oct 2019
Heating and Air Conditioning Service
Andy Paris came out to our city home and estimated the job himself. He was very professional and you could tell he loves to do this type of work. The estimate was very reasonable. They day of the job, Andy and his helper we on time, very professional, answered all our last minute questions and completed the job on time. It looks great and we couldn't be happier!
Response from Paris Heating & Cooling Inc
"Thank you [Member Name Removed]! Glad you are happy! I, we, appreciate the business. Andy P"
Heather S.
Aug 2019
Heating and Air Conditioning Service
It was great! They were on time and professional.
Response from Paris Heating & Cooling Inc
"Our pleasure to serve!"
Bill W.
Jul 2019
Heating and Air Conditioning Service
I replaced ac fan motor myself. Hvac would not start. Technician showed excellant troubleshooting skills to pinpoint source of electrical problem. Fan motor company gave incorrect specification for the capacitor. Paris sent someone same day and technician saved me money by quickly and correctly tracing the problem and resolution.
Stephen L.
Jun 2019
Heating and Air Conditioning Service, Water Heater Service
I have had many hvac upgrades done to my various houses over the years of my life, and I must say that the people from Paris Heating and Cooling were by far the most professional outfit I've ever dealt with. They were extremely knowledgeable about what I needed (especially Ed Diamond), and gave me what I knew to be an excellent price, which included the disposal of my old oil system. They were very clean both with the dis-install of the old system (no easy thing since there were baseboard rads to take out throughout the house, and the matter of an 1/8 oil tank in the basement) and the installation of the gas system. The quality of the system installed (American Standard) is excellent. They even had the foresight to install gas nipples for future connections to a gas stove, fireplace, and outdoor BBQ. The speed with which they completed the job was great. Lastly, they helped us with all the forms not only for the gas hook up with NYSEG, but also for the rebates from the company. I recommend them without any hesitation.
Response from Paris Heating & Cooling Inc
"Thank you so much [Member Name Removed] ! We are all happy that you are extremely satisfied. We pride ourselves in providing knowledgeable, neat service with a smile! Ed Diamond and the rest of my crew thank you for your faith in our company. Most of all , thank you for your business! " ALWAYS FAIR AND ALWAYS THERE" Andy Paris"
Doug L.
May 2019
Heating and Air Conditioning Service
Serviceman was here within two hours of my call and was courteous and timely. He gave a very reasonable quote and also gave me a $450 reduction in price for be a Angie list member :)
Response from Paris Heating & Cooling Inc
"Thank you [Member Name Removed]!"
Laurie S.
Jul 2018
Heating and Air Conditioning Service
Paris replaced an old oil furnace with an energy efficient propane furnace, replace central air and installed some new ductwork. We are very pleased.
Laurie S.
Jan 2018
Heating and Air Conditioning Service
I received estimates from multiple companies. Ed from Paris was the only one that noticed the duct issue that was preventing our home from heating properly. We knew there was a duct issue but the other sales people that came to the house only wanted to sell a furnace & AC unit. Ed was concerned that no matter what was installed, the air flow had to be accurate in order for the furnace to function properly and efficiently. We are also having the AC replaced but it's currently too cold and snowing for that installation. We used Paris at our other home for cleaning and maintenance. We can rest assured that now we will have good heat and service.
Joseph M.
Jan 2018
Heating and Air Conditioning Service
Terrific. Great service, value, and professionalism. Extremely helpful in explaining future issues to look out for. Would definitely hire again!
John T.
Sep 2017
Heating and Air Conditioning Service
I had Paris Heating and Cooling install a new furnace for our home. The install was a little complex so the owner Andy offered to come out to verify it is something they could do. Ed and Rob who did the install were great. They were professional and friendly. Installation was clean and thorough with no shortcuts. Katie took care of all our rebate paperwork where we basically had to just put a stamp on the envelope. Paris offers top of the line products at great pricing. The customer service is hard to beat. Will definitely recommend them and use them again when it is time to replace the A/C.
Bill K.
Sep 2017
Heating and Air Conditioning Service, Gas Log Service + 1 more
Ed was a pleasure to work with in making the decision of what unit to purchase and how it would be installed. Installation was timely and very professional. Have not had opportunity to use it yet but am sure wee will love it.
Bruce J.
Aug 2017
Heating and Air Conditioning Service
.
Bruce J.
Aug 2017
Heating and Air Conditioning Service
They've done some work here and I've always been pleased with it.? They were quick, they were on time and everything worked out well.
JOAN M.
Jul 2017
Heating and Air Conditioning Service
Everything was an A, otherwise we would not have them back. It was positive experience.
JOAN M.
Jul 2017
Heating and Air Conditioning Service
There were two or three workers. The work took a few hours to complete. The area was perfectly clean. They were competent, professional, pleasant, and again they were very cordial. They knew what they were doing.
Phyllis R.
Jun 2017
Water Heater Service
.
Richard D S.
Mar 2017
Heating and Air Conditioning Service
Very pleased. Tech was on time, work was performed to specifications. Minor issues were dealt with immediately.
Lynne M.
Jan 2017
Heating and Air Conditioning Service, Gas Log Service
They were on time and knew exactly how to do install on my ranch on a slab. Other companies did not know what/how they would get it done.
Bill W.
Jan 2017
Heating and Air Conditioning Service
.
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Paris Heating & Cooling Inc is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Paris Heating & Cooling Inc accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Paris Heating & Cooling Inc offers free project estimates.
No, Paris Heating & Cooling Inc does not offer eco-friendly accreditations.
Yes, Paris Heating & Cooling Inc offers a 5% senior discount.
Yes, Paris Heating & Cooling Inc offers emergency services.
Yes, Paris Heating & Cooling Inc offers warranties.
Paris Heating & Cooling Inc offers the following services: Residential & Light Commercial Installations - Heating & Cooling Products, Sheet Metal Fabrication, Humidifiers & Electronic Air Cleaners, Condensers, Heat Pumps, Radiant In-Floor Heating, Furnaces, Generators, Sheet Metal Fittings, Gas Fittings, Thermostats, & HVAC Systems.
Contact Information
1383 W Ridge Rd, Rochester, NY 14615
Service Hours
| Sunday: | Open All Day |
| Monday: | Open All Day |
| Tuesday: | Open All Day |
| Wednesday: | Open All Day |
| Thursday: | Open All Day |
| Friday: | Open All Day |
| Saturday: | Open All Day |
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