Get matched with top sink installation pros in Laurel, NY

"Overall five stars. 3 Stars for incompetent job supervisor. Owner Dan Bolger was great, a tad pushy. Runs a well oiled machine utilizing an excellent skill set. However, outright refused to install Schluter Ditra beneath Tile floors, Now I've got squeaks, no cracking yet. Entire crew (except supervisor) were exceptional. Challenging 1950's home with Challenging 1950's Homeowners. We waited a long time to review. Never review anything new as only time will tell ;-) Island Homecraft was a great hire for us."

"excellent. Had both tanks serviced, unclogged my toilet and installed a pipe for the one that had a tree planted right on top of cover. They did a lot, and gave me a fair price for everything, They now have a customer for life"

"installed two bathroom faucets, which I supplied. While he was very nice and installed, he also offered to return should there be a problem.  We had a leak with the faucets and called him.  He finally did come but was somewhat annoyed at coming back."

"They picked up the new windows and all materials needed for us, arrived on time, were friendly and professional and did a great job installing the windows. As the old windows they were removing were in very poor shape and were rotted in areas, it wasn't as simple as some installations may be, but they were able to replace the windows efficiently with great results. We plan on using them again for additional work and would definitely recommend them to others."

"I had a leak under my sink with water pouring out. Also a leaky washer and warm but not hot water in two showers. I called Mark and he was incredibly responsive, set up a time at my convenience. He is a very young guy, but incredibly knowledgeable. You gotta love that Scottish brogue!! My kitchen sink is a great example of what to expect from him, it was simply a hose that needed tightening. He showed me the problem, including how to fix it myself in the future and fixed it in about 2 minutes. With the washer, he told me it was an issue for the manufacturer, which I appreciated. He was able to quickly turn my warm shower into a hot one. I appreciate his honesty and expertise, he was great. He is the one I will call if I need a plumber again."

"It went wonderful. Bill and Ted called and came out to my place right away. I am very happy with their services and am definitely going to use them for a future project. Highly recommend!!!"

"The job started well but it wasn't finished with the level of detail or professionalism I would have expected, especially given some of the stellar reviews on here. I hired them because I believed they would be meticulous. They take on a lot of work and the subcontractor was on the job most of the time (in fact there were many days where there was just a sub-sub contractor here). They only came by about once a week which meant that when mistakes were made, I was almost always the one responsible for catching them. They also were not the most punctual, so I often waited hours for them to come by on the day they did plan to stop by. I could tell when things went wrong aesthetically (like when they used two different colors of grout on my back splash) but I wouldn't have known if the construction was faulty (they hung our medicine cabinet without sinking them so it fell off the wall a few months after the job was done). There are things I am only just now discovering, like wired were just taped together instead of being soldered. I expected more regular supervision which would have saved them from making and then repairing a lot of things. It also would have made me feel more confident in their work. They didn't use silicon to seal the joint between our counters and back splash which is industry standard. Eventually they sent someone back to fix it at my insistence, but they used the wrong color silicon and they just put it over the existing grout. Consequently it has already started peeling off. They also did not use painter's tape when adding the silicon so we have a thick line of silicon that covers part of our backsplash and looks very "DIY." Every time they sent someone back to fix it, it seemed to get worse but neither the owner nor the VP came to oversee the work. We also paid $1000 for "custom" under-cabinet lights, which had to be installed 3 times and were nothing more than a $70 strip of lights from Home Depot (I know because I saw the handyman they sent walk in with a bag from home depot and I saw the receipt). To install these lights, they drilled huge holes in our cabinets, chipped our backsplash and taped lights to the back of our cabinets, so you can see the glow coming from within the cabinetry when they are on. They also taped the wires together, which I have since been told could cause the light to short and is not a good idea. There were several other more polished and professional ways these lights could have been handled and for $1000, I expect something much better than what we got. Towards the end, I got the impression they wanted to finish our job and didn't want to invest the time or money into finishing the job properly. Lastly, one of our cabinets came missing a shelf and instead of ordering a new one for us, they cut a cheap one out of plywood. I emailed requesting the shelf we paid for multiple times, only to be told it wasn't supposed to come with that size cabinet (even though every single other one of our cabinets of the same size have that number of shelves). I have called, texted, emailed and even stopped in multiple times since the job was finish to request they fix these details. Every time I have been told they will look for a design solution or schedule a time to fix the work but they never follow through. At this point, I have to pay even more money to hire someone else to come in and make the fixes. It is unfortunate that they couldn't have handled the details with more care because we would have been happy with the job had they not completely stopped caring towards the end."

"The job performed by Jason and Shawn was excellent! They arrived as scheduled, were courteous and professional. Every aspect of SAFEHAVEN was a really rewarding experience. Loriann was extremely helpful with coordinating the work. If you are planning on having a CAC system installed, or replaced, SAFEHAVEN is the company to choose."

"John was right on time, knew his business, did the install in a timely fashion, and the price quoted over the phone was the price we paid. Very happy with the work performed and would recommend and use again."

"The service was excellent. Andrew clean up after himself, he makes our kitchen beautiful, he's on time and on budget."