"Mike was very responsive and professional. I would definitely hire him again."

"They are so good! You should hire them!"

Robert is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Excellent work, extremely professional and reliable, punctual. A very lovely and friendly couple, I would not hesitate to hire them for painting work again."

"Called on a Friday, he installed them following Tuesday , ( 2 openers)arrived time he said, cleaned up when complete ,, what else can you ask of a company."

"Prompt, quick, thorough, answered all my questions."

"I was happy. I don’t have any negative comments."

"I had a coupon. It was an Angie's List coupon that I used. My next door neighbor's used them."

"Very prompt service.  
As other reviewers have indicated, always read the fine print of the specials especially regarding the size of your house.  Inevitably, the deal is for a house smaller than yours (We paid $549 after choosing the $149 "special").   
We appreciated the friendly service that was provided.  We did have a few issues with the finished product partially due to the fact we have a white house.
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