Get matched with top masons in Hampton Bays, NY

"Fred's Chimney Magic refused to honor the "Groupon" promotion they advertised for a fireplace cleaning and inspection, claiming I had a "nest" in my flue. This "nest", as it turned out, consisted of a small shopping bag full of leaves and small branches (see photo below). Removing such small amounts of debris is part of any standard seasonal chimney cleaning. Not only did they try to charge me five times more that what I agreed to pay for the service prior to scheduling a service visit, they tried to upsell me on additional chimney work which had nothing to do with the basic cleaning and safety inspection I paid for (big red flag). Moreover, the two chimney sweeps they sent couldn't have looked more unhappy to be there. No. sooner did they arrive for the appointment, that they bolted into my house as if someone were chasing them--obviously looking to do a quick rush job, with literally zero effort made to explain any aspect of the process to the homeowner. They immediately seemed exasperated and jabbered to each other nervously, as if I were not even there. I felt uncomfortable with the situation from start to finish, as I could tell from the outset, based on their behavior alone, that they had no intention of cleaning our chimney that day without extorting a considerably higher fee from us. When we refused to fork over the extra money for their "nest removal service", they abruptly begged off the job and then quickly departed, visibly annoyed. The chimney sweep who did most of the talking spoke to us in tone which was blatantly condescending and rude. To make things worse, the service was scheduled just four days before Christmas, which means that we were nearly deprived of the use of our fireplace over the holidays as a result of this highly regrettable incident. Fortunately, we were able to get another Chimney sweep out to our residence that same day on extreme short notice, who promptly ascended onto our roof and brushed out our chimney for one hundred dollars less than what this company tried to charge us for the same service. See the dated photo below showing the safely working fireplace exactly one day later. There was such a pronounced lack of professionalism evident in the way the visit was conducted by this company, that I could never in good conscience recommend their services to others, nor hire them for any further work on my chimney. When I do decide to have maintenance work done on my chimney (repointing, caulking, and a new chimney cap) in the near future, I definitely won't be dealing with this company. In my sincere opinion, they just can't be trusted."

"Slade takes a lot of pride in his work. His work is beautiful. The job he did was not easy. I had a garage that I demoed what was left with the foundation footings I just could not believe how much he ripped that up four loads in the truck graded it out he did a beautiful job. I don’t know what else to say. I would recommend him to anybody very professional called him, answered his phone every time very reasonable Slade and his partner two hard workers. He did everything I asked cleaned up put my fence back up and completed in one day beautiful thank you very much, Slade."

"I'm renovating an old zombie house, and the basement was in terrible shape - humid, cracked floors and walls and foundation issues both inside and out. I met with several contractors, but most only focused on their own niche, never offering a comprehensive fix. Then I met Jack - Basement Man. He was the only one who looked at the full picture and pointed out issues that others missed. Jack was professional, thorough and honest. He took the time to walk me through my options, never trying to be pushy or upsell me on things I didn't need. He was on-site everyday, led a hard-working team, and turned my basement into a clean, solid and completely revitalized space. His communication was consistent and clear throughout the project. The results were beyond my expectations. I'd hire him again in a heartbeat and highly recommend him to anyone with basement and foundation challenges."

"We went over everything that was going to be done step by step both A.J. and Sam explained and guided us in the process. All came in at budget and in a timely manner. They were clean and reliable. I Will use them for my next project! ps. All of their recommendations for plumbing, electrical and painting were fantastic."

"Extremely satisfied with the work and professionalism. This crew is highly skilled and creative in designing outdoor spaces that are both functional and elegant. We will have Bongiorno & Sons back for another project soon."

"While I was happy with their work and the final product, I was extremely disappointed with the lack of communication and follow up. I was stood up several times without any one contacting me to let me know they weren’t showing. Totally frustrated I wanted to speak with the owner or at least the manager to let them know. I called and specifically asked for either one. I was told he was unavailable but was assured he would call me back. Needless to say I never heard from him. After spending $43000, the courtesy of a return call would have been appreciated."

"Quick but good"

"I hired Zavza Seal to waterproof my basement and they did an exceptional job! The team was professional, thorough and went the extra mile to ensure everything was done perfectly. I'm happy with their work and highly recommend them to anyone!"

"It is my pleasure and honor to highly recommend the services of Stephen Randazzo Masonary. Stephen and his son, John, exhibited the epitome of dedication, professionalism and ability to deliver excellent results. Stephen and his team completed paving our backyard area within the time frame discussed. Stephen's extensive experience and exceptional knowledge as well as attention to detail were fundamental in our projects successful completion and we are thrilled with the final outcome. Since the day I contacted Stephen to the day of our projects completion I was nothing but impressed with their strong work ethic, expertise and integrity."

"Job went great"