Get matched with top basement waterproofing pros in Guilderland, NY

"It was a complex project. They were very careful with their procedures and raised sunken concrete sections next to the house and around a pool to allow for drainage. They filled the major cracks. They were courteous and on-time over several days. After many years the water in the basement problem has been resolved."

"Serena Staats went completely out of her way to help get this job planned. During all the their hard work, Serena, Bo, Nigel Staats and Noah were all very professional and very down to earth. They all have incredible work ethic. They were hired to fix our cracking foundation. We had two cracks. One was more severe than the other. For them to get to the cracks they had to take out our old concrete patio and dig down to the footing. They fixed the cracks inside and out, and then put in a new concrete patio. They filled in three basement windows, replaced two other basement windows, installed two window wells, installed drainage pipes for gutter run off and also added fill around the foundation to create a positive grade or slope so that water runs away from our foundation. They did great work. We will definitely hire them again for any future concrete needs."

"I'm ashamed that it has taken me this long to get around to writing a review for Alex and his team. What prompted this is he texted me this morning asking how we were, how everything was with the addition, and if anything needed addressing - who does that a year and a half after project completion? Easy answer - a person who you should work with, if given the opportunity. We knew Alex was "the guy" after we met him and got our initial quote. Before meting him, we received numerous outrageous quotes from (very) popular local contractors. In addition to the quotes being ridiculous, these contractors were also never confident in the job, which seemed odd to us, because the scope of the project didn't seem insane. Alex comes in, says no problem, verifies that it's totally possible, and a couple weeks later we have a vetted blue print and an exceptionally reasonable quote. When we decided to pull the trigger on dormering out our attic to add two rooms and a bathroom, we had little to no idea as to what the job really entailed (roofline, heat zoning, access to the rest of our house, etc.). Alex was in constant communication with us each step of the way, and in an extremely accommodating manner, where he gracefully put up with us changing our minds on certain things. Example, my wife decided we should have lights in the closet - the sheetrock was already up, but Alex said no problem and threw lights in there. A larger example - we decided that we should also finish the space above our garage - again, no problem. If you have a job, big or small, and are able to work with Alex and his team, I cannot recommend it enough. I believe building and maintaining client relationships is the life-blood of a successful business. It is clear as day that Alex has mastered this concept. This is a team you need in your corner."

"Nick Fazio is really excellent. Highly knowledgeable, professional, careful, and courteous. A real pleasure to work with. I was very comfortable trusting him with a complex project. Cost of the project was very reasonable. I highly recommend Fazio Waterproofing."

"After i paid. there was 0 communication and im not even sure if the job is complete. i don?t receive any invoices that Chad promised "

"Having to go through water problems in a basement is stressful but I am so glad I went with this company. Every person I interacted with was competent and professional. Larry was my first point of contact and he was incredibly knowledgeable and contacted me regularly to check in. I had scheduled multiple quotes but Larry sold me instantly because of his knowledgeable and straightforward communication. Todd, the owner, was so kind and you can tell how thorough he is about the work he does. He took the time to explain things to me and even catch things outside their job scope to make me aware of. He was incredibly fair with the pricing of the job. Nick and Dave were the two I interacted with the most because they did a majority of the labor. They were the best. They were respectful and knowledgeable. They took a lot of time to keep me updated and offer guidance for the long term care of my home. Having them working in my home never felt inconvenient. I could not have been more pleased with them or their work. I would highly recommend this company and the team they have assembled. Thank you for saving my home!"

"Had 2 roofs replaced and now have found roof is not properly sealed and have made numerous calls to have it corrected and all I get is I?ll stop by and look at it, still waiting probably will never show up so I would think twice in having them do your job. "

"Serena Staats was very thorough and superb customer service! Hired Staats for small re-pointing job as well as removing old paint from brick wall and applying mortar. Job was done on time with excellent results. Would definitely hire again."

"We have a basement that looks like new. The walls are all newly water-proofed, foundation cracks are sealed, and ceiling joist gaps are filled in to help increase energy efficiency. It is a huge relief to know that our water issues have been addressed. "

"Their work was top-notch. The crew worked quickly to remediate the damage. They were professional, showed up when they said they would, and their attention to detail was amazing. Todd was great at explaining my options and guiding me through the insurance maze during a stressful time. I am so happy with the work they did and highly recommend them. I wouldn’t hesitate for a second about hiring them for any future projects."