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"They followed up very frequently and quickly. They were accommodating about scheduling and were on time. It was good they were very nice. I have no complaints."

"Everything was explained satisfactorily. This was our first experience with pest control, so we were apprehensive at first. It's early for carpenter ants to appear so we got on top of it right away. let's see if the treatment works in the ant's busy season. Was a bit disappointed that no one followed up with a phone call to see how we were doing."

"Excellent experience overall. Prompt communication. Scheduled service the following and removed a nasty bees nest in my backyard that my children and dogs frequently use. I would recommend them for any of your pest control needs."

"It is still in progress, but so far things are going well. Very good communication and good customer service."

"Service representative was very knowledgeable about lawn, shrub, and pest control."

"John is very knowledge, professional, and did very thorough work. He went above and beyond what I expected from a typical pest control services. He solved the pest problems in my multiple rental properties that other providers were not able to solve previously. John is reliable, honest, and trustworthy. I will definitely hire him again. Thank you John."

"I had to call Craig Thomas Pest Control 4 times and each time I called I spoke to a different person.  It seems I was reaching a call center each time.  This was a problem because I needed to cancel the appointment I had made with them.  When I called to do so I ended up speaking to a different individual than the one that scheduled my appointment.  To avoid any miscommunication I called Craig Thomas twice to make sure the appointment was cancelled.  I then made an appointment with another local provider who had very good Angie's list reviews.  The problem was Craig Thomas Pest Control's scheduling department is very disorganized.  They failed to cancel the appointment and a technician arrived at my house anyway.  This was awkward because I had scheduled another local provider for the same time.  Unfortunately the Craig Thomas technician arrived before my preferred provider arrived without giving me a courtesy call to let me know he was on his way for an appointment that didn't really exist! The other local provider being a fair and professional individual offered to come in and use his digital heat sensor device to locate the bee hive in the wall of our bedroom.  He did this free of charge and thank goodness he did because the Craig Thomas technician's method of investigation was to put his ear up against the wall and listen.  The Craig Thomas ear against the wall method unfortunately was ineffective at locating the beehive.  If the other local provider had not been there I don't know how this appointment would have turned out...not very good I'm guessing.  The technician from Craig Thomas was respectful and professional and after the other local provider located the beehive the Craig Thomas technician did complete the chemical application.  I don't blame the Craig Thomas technician because he was just doing his job in the way that he was trained or instructed to so by Craig Thomas.  But I would not use Craig Thomas again in the future.  I will instead use that other local provider with the digital heat sensor device and easy scheduling.
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"Very friendly tech came to examine our house. He was really late, but this did not matter - lost his way. The cost was way beyond what we are willing to pay for pest control (over $1000) but we do have a fairly problematic carpenter bee problem."

When you need pest control service in Fort Plain, call The Xterminators. Since 2009 we have been offering expert residential pest control including termite extermination, rodent control and much more. We strive to keep our clients satisfaction as our top priority. With a decade of experience, and great service in Fort Plain, NY, call on The Xterminators. \n

Ideal's services are performed to a gold standard for unmatched quality. We are committed to quality and customer satisfaction, we are highly trained, experienced, and equipped with state-of-the-art tools and products. We guarantee that all our services will meet your satisfaction, and ensure your home is pest-free.We are an accredited business with BBB. Ideal customer service is 5 star rated on Facebook and Google!