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"Metropolitan Awnings repaired my awning which was separating from the wall. Took good care in removing and replacing awning. Cleaned up area. Definitely would recommend, friendly and reliable."

"I'd say that 95% went well, the remaining 5% was not up to expectation. That 5% wouldn't stop me from recommending them, but I think they need to tighten that up with me and anyone else that hires them. The sales call went well, but turns out it could have been handled a little better. One thing that I was pleasantly surprised with was the honesty. We were hoping to have these in for a specific event, the salesman told me up front that he would not promise the installation by that date, even if it cost him the sale. I appreciated that. I also appreciated the advice. We originally called regarding retractable awnings, but based on the distance they could extend and the sun angle at the time of day we'd want to use the awnings, we wouldn't get effective shade coverage and it would have been a waste of money. The only disappointment was after the fact in that there were some options we would have taken advantage of, such as zippered, removable sides and such that would have been easier and cheaper to add in during the manufacturing process than after the fact when the awnings are already installed. They came quickly, did a great job with the framing, then we waited for the fabric to be manufactured, which they only start after the framing is installed so they have exact measurements. Unfortunately they were not able to get the awnings up for our event, but we knew that was possible, so I take nothing away from them for this. I was told they tried, but these were large awnings, and it was very clearly a long shot when we signed on. They came and installed the awnings. They look great. That's where the last 5% comes into play, though. I was discussing some of the details, and the installers mentioned they could add in zippers to give us a better view of the patio from the deck, and had some other ideas. I was also told this was brought up among themselves during the framing installation, but nobody spoke to us about these details. We don't know what's possible, and they had some good ideas we would like to have ben told of. I expressed that disappointment, especially because if we add those options now, they are more difficult onsite and more expensive to install. Had we known, or at least been given the choice, we would have appreciated that very much. The fabric installers were understanding and said they would ask someone from the office to call to discuss. We still haven't gotten that call. I can call them, and most likely will, but they set an expectation for the call after knowing I was a little disappointed. I would have liked them to follow through. So the short story is, the awnings look great, they could have handled the sales/options process better, and we didn't get the follow-up after the installation as promised."

"Moises and his crew repaired water rotted wood in difficult locations and completely finished the garage to every detail from insulation to molding, as shown in pictures here. They thought of every detail that shows their pride over their work. Not only is their work top notch, but they are also easy to work with and very communicative through the whole process. I have already hired them for a second job."

"Absolutely fabulous experience with Tommy Peppe. Expert at what he does. Looked at my problem and fixed it very quickly without even charging me. Quoted me a price for when I needed to replace my power awning, which is not immediately needed because he solved my problem. Expertise. Integrity. Great customer service. I recommend him and will use him without looking elsewhere when I need to replace the awning. I wish there were more true professionals like Tommy. Thank you, Angi for making it so easy to find him and connect with him. I recommend him without hesitation to anybody who is considering an awning project."

"Had the pleasure of meeting Wayne for a boiler issue I had. Was able to do the repair in a sufficient amount of time. Will be hiring again for future needs."

Awning Crafters specializes in custom retractable and stationary awnings designed to elevate your outdoor living space. Since 2005, we have provided expert design, precise fabrication, and professional installation for homeowners across New York, Brooklyn, Long Island, and New Jersey. Whether you are looking to shade your backyard deck, patio, or windows with a smooth motorized retractable system or a custom-built stationary frame, our team delivers clean craftsmanship built to last. Contact us today for a local estimate!

"Eddy was very professional and always returned by calls or texts. I would hire him again and definitely recommend for anyone looking to have their steel rails and entry gate replaced"

"Another company we had contacted insisted that the repair we wanted could not be done and tried to sell us a whole new awning. But Tom and his crew proved them wrong. Tom's guys were very skilled and meticulous. They did an excellent job and saved us the cost of a new awning."

"Brigitte was so punctual professional courteous and friendly she helped me with an urgent situation with my awaning gear and the job was done in hours even during Covid confinement pressure I thank her and she will be a favorite for me in the future👍"

"I have a beautiful new door! Valentino worked with me to pick the perfect door to replace the rusted and broken old door for my odd-sized doorway at the front of the building. The installers Casey and Vee could not have been nicer - they were on time, professional, neat, and in touch with me about all necessary details. I definitely recommend them and would hire them again."