Get matched with top decorative concrete pros in Collins, NY

"I contacted Concrete Care this past fall to replace three cracked sidewalk panels on my property. The contractor, Mike, came with his wife Jen, jack hammered the concrete and hauled it away. He promised to come back on a Friday and pour the new concrete. Friday came and went and he didn’t show up. After I called and texted him several times he finally came and finished the job. As soon as he was done, he bombarded me with texts, calls and emails wanting his money. He was slow to complete the work, but very quick to insist on being paid. He told me to not drive or walk on the concrete for at least a week. After a week, the concrete started to settle, and I noticed a gap on the edge of the sidewalk that was big enough for pedestrians to trip over. The finished job also looked very sloppy with visible trowel marks. I emailed Mike and Jen answered. She told me Mike had gotten COVID-19 and he couldn’t get to the job right away. We agreed to wait until the spring and she assured me I would be their first priority come spring and they’d make this right. Over the winter the concrete also began crumbling. I followed up with Mike and Jen several times and never received a response. Based on the quality of the work and the lack of follow through and communication, I wouldn’t hire this contractor again."

"Looks great....Gosh I was extremely pleasant and courteous. Was very covid friendly. Job was finished quickly and price was reasonable."

"Great value for the quality of work provided. We are extremely satisfied."

"Russ showed up and started digging without me giving him the go ahead. I chalked it up to poor communication between us but let him begin the job. I paid $13,000 for a new driveway. The entire apron is cracked and chunks are missing. I contacted Russ the owner after 5 months to show him the defective concrete. He said he would come out to look at it and never did. I have been trying to get him out to look at it since March 2021. It's October 2021 right now. The concrete is only 1 year old and it looks horrible. Russ is quick to show up and start digging but does not stand by his product. This is not normal cracking. It is severe and defective. So disappointing! I wish I could include pictures and a video of this defective work."

"I have a 53 year old home and the garage floor was in very bad shape.I got Rob from CCS and he did an awesome job repairing and resurfacing the old cracked and pitted concrete. He then coated with an epoxy coating and the floor turned out amazing. He is very professional and considerate and called me each day to let me know when he was coming out . The job overall took 3-4 days to complete but well worth the time . He is very meticulous and cleans up afterwards. He beat all the other companies when it came to the price.I recommend him highly."