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"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"We could not be more happy with the job Hire Her Home Improvement did on our project. This is our 2nd time working with Angela and her team, and they did a fabulous job. We had a new floor put in our main kitchen, and a major rebuild in the basement apartment after mold remediation. This included masonry and plumbing, drywall, trim, and studs,cabinet rebuild, painting, and tile floor installation in multiple rooms. All Angela's workers are very skilled, respectful to your home, and punctual. They turned our nightmare into a dream come true after our awful experience finding mold in our house. Jason, Billy, and Steve were always a pleasure, did beautiful work, and left everything neat and clean when they were finished. Angela is a gem; she's so thoughtful and communicative, and on top of everything. We would recommend Hire Her to anyone in a heart beat."

"I. contact this. company because my dad. recommended. me they are. great contractor company now my basement and deck are. beautiful and I recommend this company. to all my friends and family"

"American Pioneer has renovated 90% of my home over the past 10 years and has always done a great job. The price for the work has always been reasonable and the price quote at the start of the job is the price paid at completion. They show up when they say they will be there and stay until the job is finished. The work product is always top quality which is why we’ve used them to renovate almost every aspect of our home. I would highly recommend their services."

"Gustavo exceeded all expectations. He and his crew put in five long days of hard work, they went above and beyond,, and the results were extraordinary. Gustavo had great ideas. He and his crew were respectful and cleaned up the space each night. They finished ahead of schedule. We are very happy with the results."

"C&C completely gutted and renovated our hall bath and partially redid the master bath. The work included repair to downstairs ceilings, painting, as well as replacement of numerous doors, and replacing hardware in other rooms. I cannot say enough good things about this company and crew. They did impeccable work, were patient and helpful when materials delivered incorrectly and immediately helped us figure out solutions that turned out better than our original plans. They were respectful in our home, did amazing daily cleanup and the end result exceeded our expectations, which is not easy to do. Their estimate was spot on, no up-charging or hidden costs and the job was finished two days earlier than estimated. C&C will be our first choice for all our future renovation plans!"

"Excellent - Tito was extremely responsive and his team did excellent work. I shopped around and got multiple quotes, and his was the lowest. More importantly, he had done work on a number of my neighbors’ homes and came highly recommended. His team was very responsive and got the work done on a short time frame which was great because I needed much of the work done before I moved in to my new home. My floors and skylights look great and I have full confidence in his work. One thing which I really liked is the fact that he is constantly in communication, is always available, and is local. The last part is important because he understands the importance of reputation which gives me full confidence in his work. I will definitely be coming back to him again for any future work on my house and wholeheartedly recommend!"

"It was a quality job done for a fair price range."

"I would hire this company over and over again! Humberto, his son and their guys are amazing! Our bathroom and laundry room had gotten water damage due to a backed up sewer line. Humberto, his son, and their team replaced drywall, baseboards, primed and painted both rooms. They redid the laundry room floors, and the vanity in the bathroom. Everything looks amazing, and we have already discussed with them if they can redo the rest of downstairs, paint upstairs and my kitchen cabinets. They are VERY NEAT workers, always cleaning as they go. They’re reliable, trustworthy and you can tell they aren’t just in it for the money. Humberto is really compassionate."