Best fireplace pros near Cayuga, NY

"Dan was great. Very knowledgeable and friendly. He went beyond what he was hired for. He cleaned gas fireplace which we hadn’t done since installed. Very reasonable. Will tell friends about d and d hearth,,,"

"After having a chimney fire the staff at Four Winds came and cleaned and inspected our fireplace. They are full of knowledge and gave me options as far as what to do. This 4th generation company is up to date on codes and customer service. They explained everything that was wrong and how to fix it even if they couldn t fix it . I highly recommend Four Winds Masonry!"

"He even went beyond and fixed my fireplace doors."

"The job was completed and the cost was resonable. My only complaint was that the appt time was changed 3 times before the final request from Shamrock, at 5:30 p.m., asking if we could be the first appt of the day, 9-10 a.m. They showed up at 2:30-3:00 p.m. I had to call Shamrock at noon to ask if we still had an appt. They replied now the previous job was not finished. Why would I get a call at 5:30 p.m. the day before to request if I could be the 1st appt of the day? Our afternoon plans were cancelled that day. I have no complaint of how job was completed but then I can't see the chimney cover being screwed in place. I guess I should have for a before & after picture."

"The workers and office staff were easy to talk to, well informed, courteous , and efficient. They performed a thorough inspection. Recommended and installed a stainless liner and cap for the furnace flue and a new damper on the fireplace flue. Their price was better than previous quotes and even set up a partial payment plan. I am very pleased with the work they did."

Here at Penn Yan Stove & Fireplace, we have been in business since 1992 and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service - Call today!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job!

Very thorough and right to the point, very flexible and love pets!

"The technician knew immediately what was wrong and how to remedy the situation. Martin's Stove and Fireplace will be my first call for any future fireplace issues I may have."

"Pacific Stone and Tiles came to measure and showed about 6 choices for granite selection for the offer price. We were working with our own interior designer and we were on FaceTime with her. She nixed the 6 choices so Pacific Stone showed us another granite which was from India and was mostly white with few markings and some reddish-brownish highlights. The effect of this Indian granite was white and it coordinated nicely with our maple cabinets. Our interior designer told us to choose that and we agreed to pay Pacific Stone $1000. more for this granite from India. No name was given for this new granite in writing. When the day of installation came, the old countertop was removed. I did not think to go out and look at the granite in the truck before installation. The installation was done very efficiently and very nicely. However, the countertop did not look like what we were expecting. The color effect was gray with many markings. We were expecting a whitish granite and got gray. I asked to see the original sample that we had been shown when we selected the white granite but they did not have it on the truck. I contacted Pacific Stone and they emailed me a photo of what they said was the granite sample they showed me, but it did not look what they showed me. The granite we got was called moon white on the final bill but it had no name on the original invoice we signed. I made a number of inquiries about the discrepancy between the granite color we expected and what we received. Pacific Stone said there are natural variations in the appearance of each granite variety. However, we paid $1000 more because we thought we were getting the granite color we and our interior designer viewed and chose. I don't think I got the granite we selected and feel I paid $1000 too much. I now have to figure out how to get the granite to coordinate with the maple cabinets as well as regretting that I paid $1000 more than I should have."