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"We really like our new windows and sliding glass door. They were very professional and did nice work. Everything looks great!"

"We could not be happier with the job that Andy and Jesse did with the window replacements. The quality of the product and the professional manner of installation was suburb, the project was done in very timely fashion, there was minimal disruption, and the clean-up was complete. We are very happy we selected Comfort Windows, and we would certainly recommend then to others"

"We gave Rick a long list of tasks that included: changing lightbulbs and batteries in high places; fixing and painting a ceiling; installing wire caging on a fireplace vent; and cleaning the gas fireplace glass. He also fixed our sliding glass door screen, which we added to the list. He accomplished all this in one day. Rick is prompt, detail oriented, and is great a problem solving. He has a really wonderful attitude. My husband and I appreciate Rick’s hard work and enthusiastically recommend him. We will hire him again."

"They got my roof done and fast"

"The crew was very professional and did an amazing job installing new custom awning windows with privacy glass. They were installed in a few hours and did a thorough job cleaning up after they were done. If I didn't have new windows I would have no idea they were there."

"Graves Bros. (Rochester crew) handled our roof replacement, and we could not be more impressed with the results! The process started with a two-plus-hour meeting with Chad, assessor and estimator. He knew this was our first-ever roofing project, and was patient, thorough and professional answering a wide range of questions. We had one final contractor meeting scheduled, but that was cancelled thanks to the great visit by Chad. Graves was hired the next day, and price became secondary, as we felt totally confident with this major decision. The work crew arrived at 7:00 am, and twelve hours later with sunset imminent, the job was finished, in spite of one unforeseen challenge along the way. After tearing off the old shingles, one large section with very low pitch revealed a decking that was markedly warped in many areas — poor workmanship by the previous roofing company!. Rich, Graves’ excellent project supervisor, was all but assured the entire area had to be replaced with 16 sheets of new plywood (otherwise, we’d be re-covering an issue that would reveal damage down the road). So, Rich asked his boss, John, to come out ASAP, and after a meeting to discuss options, we confidently approved the extra work and cost. Fast forward to the successful conclusion, our finished GAF roof looks fantastic; the quality of materials was clearly equaled, if not surpassed by, the amazing skilled workmanship of the crew. Thanks to Rich’s team — including Chino, Juan, Maria, Manuel and Louis — for their dedication, attention to detail, professionalism, and camaraderie—their self-pride and experience made all the difference! Also, a thank you to Bob, Logistics Manager, for timely delivery of materials and removal of dumpster. We highly recommend Graves as the best possible choice for any roof repair or replacement. Rick and Debbie B."

"Very happy with all of my new siding, trim and roof. He was very patient with me about all of the changes and colors and he added extra touches. Motion sensor light, lighted door bell, gutter leaf guard and the roof was done at a very good price."

"Quick same day response to my urgent request for service. Job involved snow and ice dam removal from my roof which was causing some interior home leaking. Only minor disappointment was that they did not shovel snow they removed from roof that fell on my front door stoop and rear patio. Overall, I was pleased with their work and recommended them to a neighbor."

"Tom Miller is skilled and also creative, I have a vision problem and he was able to build a tv wall to extend my tv so I could easily see it , I am very pleased with the results, he is meticulous and cleans up afterwards. Also dependable on time and I would recommend him highly. Ray Spasiano"

"Highly recommended! Did a great job with my Front door and storm door installation. Completely upgraded the curb appeal to my home."