Get matched with top foundation drain installation pros in Buchanan, NY

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Tim explained the project details in advance and how this should alleviate basement flooding. Tim and crew, excavated to below slab on 2 sides of house per plan; repaired cracks and holes in foundation, applied waterproofing and perimeter drainage with pump. Backfilled and leveled work site and seeded grass. Crew was professional and hard working. First rainfall few days later showed everything working perfectly."

"James and his coworkers did a wonderful job. Rock Solid installed a concrete patio for me and they did it in a timely and professional manner. I am very happy with their work and I would use them again and I would recommend them again."

"Gregg did a fantastic job repairing our basement foundation, and at a very competitive price. He and his excellent crew showed up on time every day, worked quickly and efficiently, and did a great clean up job. He was with them from start to finish, unlike most contractors who just show up in the morning to drop off their workers. Gregg is an old-school craftsman who obviously takes great pride in his work, and heâ s also someone who thinks outside the box. His company motto is â Exceeding Expectations,â and thatâ s exactly the experience we had. Weâ re totally satisfied with the job he did, and would not hesitate to use him again. Happy to give him our very highest recommendation!"

"We have an old house (100+ years old). I called Atomic Rooter to fix a bad clog and reconnect drain pipes. They responded quickly, came the next day (as agreed), on time, professional, clean and upfront price. For plumbing services, I think they were very reasonable. Larry and his assistant were great. I will use them again."

"Recently had Luis handle major work that needed to be done on my stone wall. Luis was prompt, informed, and helpful. He took the time to explain what was needed and why it was needed. Luis came early and stayed late in order to get the work done in the one week that he had promised. Based on my research his pricing is in line with or slightly less than what you can expect to pay in this area (Chappaqua). If I ever need stone/masonry work done again I will definitely call Luis. I definitely recommend Luis and Sons Construction."

"Dean and his crew were professional, reliable, extremely neat/clean and went above and beyond, often, to make the sure work was completed to my satisfaction. They did small things not even required to make sure the entire basement area was much more than even expected. The basement has never been so dry in the 40 years I have lived here. I would hire them again in a heartbeat."

"Hello, I just signed the contract with Sila Heating, Cooling and Plumbing on March 27, 2026. I hope everything goes well; I'll let you know at the end, once everything is installed. See you then!"

"THE PRICE WAS A LITTLE TOO HIGH. IT WAS AN EMERGENCY CALL, BUT THE PRICE WAS TOO HIGH. HE REPLACED A SIX INCH WATER HEATER PIPE. THERE HAS BEEN NO PROBLEMS."