Get matched with top foundation drain installation pros in Ossining, NY

"The previous owner of our property used his French drain installation as a selling point, but shortly after we moved in we found water in the basement after a storm. It turned out that the "French drains" were a trench at the edges of the basement and a sump pump. The drains were not piped to the sump pump. We had Arid install real French drains with pipe to the sump pump well. Thus was in 2005 and we have not had any water in the basement since. Pat explained the job well and his team performed it quickly. They cleaned up well afterwards. The pump finally gave out last night (after almost 12 years). Arid is going to install new one on Friday."

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Rock Solid has done tuck pointing on our 1935 brick colonial house 10 years ago and they were great. The repair work is still holding. Fastforward 2022, RS came back to work on redoing the bricks on back patio. Just as before, quality is great, price point is good and time estimate accurate. James Walsh is patient, answers any questions before starting projects. It was a pleasure to work with him and his team. We highly recommend Rock Solid."

"Gregg did a fantastic job repairing our basement foundation, and at a very competitive price. He and his excellent crew showed up on time every day, worked quickly and efficiently, and did a great clean up job. He was with them from start to finish, unlike most contractors who just show up in the morning to drop off their workers. Gregg is an old-school craftsman who obviously takes great pride in his work, and heâ s also someone who thinks outside the box. His company motto is â Exceeding Expectations,â and thatâ s exactly the experience we had. Weâ re totally satisfied with the job he did, and would not hesitate to use him again. Happy to give him our very highest recommendation!"

"Aldo responded quickly. He stopped by and gave me an estimate to install a new faucet in a bathroom, and fix a minor leak with a toilet. He offered to do both jobs immediately. Nice clean job."

"Extremely satisfied.  Company was responsive (My initial call to them was on Xmas Day when I noticed the sewer backed up in my back yard).  They called me back immediately and  agreed to send someone to look at it the next day (after ansering some questions, we agreed it was not an emergency) - they came the next day as promised and even called prior to their arrival.  The plumber assessed the situation and took pictures to send back to Larry.  I spoke with him and agreed to have them come back on Monday when the equipment  needed to address would be available (needed an extra long hose and camera set up given the location of the cleanout cup).  Each time dealt with the company (Larry) he would call to let me know status and options.  On the day they came, Larry and his associate were at my home at the time promised.  Spent nearly 3 hours and all is well.  So although a bit pricey, well worth it given the responsiveness and professionalism of the company.  Would highly recommend them for any of your plumbing needs.
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"Dean and his crew were professional, reliable, extremely neat/clean and went above and beyond, often, to make the sure work was completed to my satisfaction. They did small things not even required to make sure the entire basement area was much more than even expected. The basement has never been so dry in the 40 years I have lived here. I would hire them again in a heartbeat."

Groundworks is the North America?s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we?re there with one mission ? to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing\n

"It went very well. New system installed. They disposed of my old system."

"THE PRICE WAS A LITTLE TOO HIGH. IT WAS AN EMERGENCY CALL, BUT THE PRICE WAS TOO HIGH. HE REPLACED A SIX INCH WATER HEATER PIPE. THERE HAS BEEN NO PROBLEMS."