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"I would recommend this business to everyone. We live in a very small house with a furnace located in a very small dirt crawl space. We ran into a problem before Christmas and the furnace wasnâ t working. We called a company that was referred to us by our plumber and all the man did was complain about the situation which I can understand but you shouldnâ t be swearing and complaining in front of the homeowners. Anyways it did start working for a short time and he said it would probably be more than $10,000 to get a new furnace and if we called his company tell them not to send him back here. So the day after new yearâ s I woke up to the house temperature of 64. I called the same company and they sent the same person and all he did was swear and yell and he changed 2 filters in the heat runs and charged us another $200 and said we should get a heat pump which would cost about $15,000. The temp never went up so I went on Home Adviser and the first company that called was New Horizons and the person I spoke to was Matt. He was so nice on the phone and said he didnâ t have a problem working in the crawl space and said heâ d be out that day to look at it. When Matt saw the furnace he couldnâ t believe it. He said he couldnâ t believe that the furnace ever worked. He said heâ d never seen anything like it and that it was filled with water, had a cracked heat exchanger and was never installed properly to begin with and it was all rusted. He said the first HVAC person that came here twice mustâ ve never even looked at the furnace because if he had he wouldâ ve had to red tag it because it was unsafe and we couldâ ve easily died. Anyways he put in a brand new high efficiency furnace and did everything he possibly could to keep the cost down for us because he knew we wouldâ ve had a very hard time getting anyone else to do the job. He spent 3 hours here the first day he looked at it and waived his fee for that day. I canâ t even describe how grateful and happy we are with the job he did for us. The furnace is working great and we feel so much safer in our house now. I know that we couldnâ t have possibly gotten any better service from any other company especially under the circumstances of trying to do all this work in small dirt crawl space and still give us the best service and looking out for us by giving us a great price. I would recommend this company and especially Matt to everyone."

John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers. \n \nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

"JJB was professional, honest and timely. Juan spent time explaining recommended repairs and upgrades prior to his estimate. The crew executed the job perfectly and took the time to show me all completed work. Very clean work, fairly priced- would recommend highly."

"The company was very professional and did a good job. They called me back to make sure I was happy with the job they did and I was completely satisfied. I would recommend them to anybody."

"They did the job quick and professional.they weren't focused on cleanliness."

Pinnacle General Contracting strives to offer high quality home improvement and maintenance services. Different than a traditional handyman service our craftsmen are plumbers and electricians by trade. This ensures a deeper knowledge of code standards and practices, allowing us to be as effective and efficient as possible. In addition to plumbing and electrical we also offer drywall repairs and painting. We strive to be the reliable, respectful and responsive contractors that homeowners and small businesses alike can rely on. We offer free estimates so be sure to reach out and see how Pinnacle can make your next project or home repair a stress free success.

"Karen and Brian were great to work with. The project took a little longer than expected due to all the rain. But, Thats mother nature and it couldn't be helped. We absolutely love our new deck. It's beautiful. If you like to support local family business. You should hire them. The price was very reasonable too. They are really great down to earth people"

"Ray and the team did a great job on our project. Ray always replied promptly, was upfront on scheduling and completed the job as promised. Ray went above and beyond to make sure we were happy with the stain stripping process and patiently worked with us to trial 4 stain colors before finding the perfect product for the re-staining work. The crew was careful not to cause unnecessary damage and always cleaned up at the end of each day. The stripping work was very labor intensive, but the crew stuck with it, and we are very happy with the finished product. Our log home is 'beautiful' again. We would highly recommend Ray and his team. Thanks guys!"

"Great, they arrived when they said they would and got to work."

"They've done work in the past also. It was $75 and they gave me a $10 discount. It's a one story house. They were punctual, professional and they did a good job. Trey Venture is the guy that does the work."