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We love everything about Pinnacle Patio. The owner and installer, Nathan, was with us from the beginning for consultation and assisted us with design and material selection. His partner, Rachel, was the customer service contact and she was very responsive to every question and need we had. ...

I was hoping they would replace missing gutter covers and end caps in addition to the cleaning.  They said they could not do that and gave me the options of just flushing the gutters, taking off all the gutter covers, or replacing all of the covers for about $1000.  I went just with the flushing...

We replaced an Enviro Insert with the Harmon Accentra Pellet Insert.  My husband and I visited the Albany showroom and were shown the Harmon Accentra Insert pellet stove on display .   The salesman Tim, sat with us an explained how the stove worked, he was very knowledgeable and took his...

Jay was very accommodating as we worked to schedule the inspection. He arrived on time and performed a very thorough and professional inspection. We learned a lot and Jay was very patient with our many questions. He knows his stuff! The septic inspection was great! He located the tank, dug out...

The deal didn't cover new driveways.  It was in the real fine print but I didn't notice it.  The fine print needs to be a little bigger.  The deal did not work out for us.  They were very friendly about it.  I had no problems with the service.

The job was incomplete. They did damage to the house. Specifically, they put a hole in the roof, an air conditioner cover got ripped, and the air conditioner got bumped. When my husband came down the driveway from work he pulled up to one of the employees peeing behind our garage. When the guy...

Richard Hayden did a wonderful job upholstering a chair and cushions on a very old Morris chair. He also custom made pillow covers with left-over material. He completed the job sooner than estimated. He is very knowledgeable about materials, patterns, and styles. His workmanship is impeccable...

Job was a disaster!  Took the PC to Hitman and after several days was told it was repaired and ready for P/U.  Specifically asked whether the problem was resolved and if it was safe to sync up my I-Phone using I-Tunes.  Was assured that all was well.  Got my computer home this first time and...

I have to say the finished walkways and patio look nice but the cost of getting them, not just in dollars, wasn't worth the aggravation. He kept telling us different things - the block was delayed, they can't deliver today, the weather was bad, we'll be here tomorrow - standard delay tactics,...