Get matched with top grout and tile cleaning pros in Tohajiilee, NM

"We used Cooking Clean to sweep our chimney and clean dryer duct. Personnel were very professional, courteous and prompt. They take careful steps to keep the project clean. I will be using them again for like projects."

"Good job, cleaned and power washed garage floor. "

"Super honest and upfront about entire process. Was able to do financing same day and start work the next day"

"Professional and fair pricing"

"At first, we loved the service. Everything was spotless, dust was taken care of, surfaces were clean and tidy. Over time, the crew started cutting corners, missing dusty areas, cutting short the mopping, missing things that were obvious. Small things, and it was still nice to have 80% of the cleaning done, and not have to do it ourselves. There were always little things like the cooktop grates always being put on improperly, and items not being replaced where they were, as well. Not enough to get upset about, but still indications that attention to detail was not being paid. Then, my wife came home and discovered that the brushed stainless steel cooktop and the brushed stainless steel shower tower had a bunch of scratches against the grain, or in circles, where it looked like it had been scrubbed with a scouring pad. I contacted the company and at first, they told me I could get the items repaired or replaced myself, and they would reimburse me or make it up in free cleanings. I replied that I did not think I should have to do the leg work for fixing their mistake, and finally they offered to fix or replace the damaged items, or reimburse for damages. I chose to have them reimburse me for the shower tower because of the difficulty of replacing it, and the model being discontinued. They ended up having to replace the cooktop, because itâ s not really possible to fix scratches in brushed stainless when they are this deep. The company assured us that their employees are trained not to scrub with abrasives, and insisted that some debris must have been caught on the cleaning cloths. I have my doubts about this, but having no proof, I accepted this, and an assurance that more care would be taken. On the VERY NEXT cleaning, the cleaners further damaged the cooktop, not with more scratches, but by using so much liquid that it got inside the cooktop, and caused the auto-igniter for the burners to continue sparking for almost a half hour, which burned the igniter out completely. Careless, AND, I had previously asked the crew NOT to use so much liquid to clean the cooktop for this VERY reason, as I had noticed them doing this on more than one occasion (I was home when they cleaned). Now, until the replacement, which has been delayed for over 2 months, I have to hand light the burners on my cooktop. The companyâ s reaction was very nonchalant, apologizing for inconvenience, but not really even acknowledging that the crew were responsible for damaging the house we trusted them with. I found the responses very unsatisfying and disingenuous. I am left with a very bad taste in my mouth from this experience, a permanently scratched shower tower and a long wait for a replacement cooktop. I recommend that if you have any reasonably high-end surfaces in your house, that you do not use this company."

"Hoover’s was the ONLY one to get back to me and rather quickly. I decided to go ahead and use them. Aaron and Marcos were very professional and polite. Cleaned my HVAC ducts, exhaust vents, and my dryer vent (which was really dirty btw) in a timely manner and put everything back on when they were done. They cleaned up after themselves and even covered my stuff with plastic as they went. They took off their shoes as they came in and put down towels on the corners of furniture and the walls to avoid damaging them. Not sure if they were the cheapest option but they were the best option in my opinion. I’d definitely use them again. Thank you Marshall for answering me back and Aaron and Marcos for taking care of my vents."

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"as advertised"

"The owner arrived on Wednesday 05/19/2021. Owner is disrespectful and discourteous to both me and my husband ( Walt Miller)/ judging by his look once he stepped out of his truck you can see that he doesn't want to be here/ he was short with us/ he is late/ he was very very nasty to us."

"I spoke with Dave on the phone, and he sent Shawn out to inspect. Both were courteous and professional. Shawn listened carefully to my description of the problem odor and when it happened. He checked walls for moisture and other indications of possible mold. Although he did not think there was mold based on his examination, I opted for air samples to make sure. The initial evaluation was free - cost was for the air samples and analysis. Analysis of the samples in the lab showed that there was not a mold problem. Shawn helped me troubleshoot for other possible sources of the problem."