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"Great service and very helpful!"

"I had an awesome experience with this company they installed a full system on my home I was able to lower my monthly energy bill. I can’t say enough great things about them they were super professional and responsive from sell to instal still to this day if I need something they are there for help! Highly recommend."

"He's professional. He came promptly. He addresses the issue pretty promptly."

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"I spoke to the owner, Mike, on Tuesday and the system was installed on Friday. This was a replacement for a 14-year-old system (different brand) that failed so we knew what we were looking for and there was no hard sell or upsell involved, Mike listened to what I was looking for and recommended an appropriate system. The installation tech, Joseph, and plumber, John, were very personable, and the work was completed in a few hours and looks neat and tidy. Overall, a very pleasurable experience."

"They installed a Solatube in our entryway, and it made an AMAZING difference! Great product and great customer service. He even cleaned up when he was finished. Thank you!"

"Five Star Electric responded promptly and provided flexible communication, scheduling everything over text instead of forcing us to call and wait on hold to get anywhere. They arrived within the scheduled window and got the work done super fast. They were professional and did a great job. Thank you!"

"Though I have worked with Steve their drain guy with great success, and had success with their heater reapair this fall, I am exceptionally unhappy with their recent unresponsiveness in the weeks after a recent leak 'repair'. My property manager contracted Mark's to repair a leak discovered under my rental property which was located somewhere along the pipe in the crawl space connected to the front yard hose bib. It was reported to us that this repair was complete, and we paid their invoice. The residents called me back several weeks later to report that the hose bib pipe seemed to be disconnected. I scheduled with Mark's to have their plumber (Dominic) come back out and assess because we use this hose connection consistently and I didn't consent to it's being made non function in the leak 'repair'. The tech refused to go under the home, telling our residents that they would not go under because there is a large sewer line leak that Mark's had been aware of since addressing the leak 2-3 months prior. As this sewer leak had never been reported to us or to the property manager, we called and emailed Marks to inquire, and never recieved any reply regarding why the hose bib pipe was left non functional or why the large grey or black water leak was not reported to us, when Dominic clearly knew that it was present on their initial visit. Leaving raw sewage under our resident's living space for months without our knowing until the stench became noticible in the home and the hose bib pipe issue was noticed. In my opoinion this is completly unacceptable and substandard work with short cuts and oversights which risk significant harm to persons living in the home, to the structure itself, to the environment, and to my wallet in that I now have to pay to have the hose bib re connected and a major clean up of the crawl space which could have been much less significant if reported earlier. I will note that there was no apparent sewer line leak before Mark's initial visit. I probably would not have left this review if someone had bothered to follow up with me after I voiced my concerns. I'd love to be compensated for now having to pay someone else to come out and repair their distruction of my hose bib, but it's the total lack of response I'm appaled by."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"