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A septic system can fail for various reasons, and most commonly, excessive water use or sudden surges in wastewater can overwhelm the system's capacity. Neglecting regular maintenance, like tank pumping and inspections, can also lead to clogs, leaks, and eventual breakdowns. Other issues that lead to failure include age-related wear and tear, root infiltration, improper disposal of non-biodegradable materials or chemicals into the system, unsuitable soil conditions, physical damage, and even environmental factors like flooding or soil erosion.

You only need to pump the septic tank. The leach field allows the liquid and waste to naturally seep into the ground, so there’s no need to pump the leach field. You should call a local septic tank pumping service to remove the materials from the tank every three to five years. Without pumping the septic tank occasionally, solids could flow into the leach field pipes and clog them.

The best thing to unclog a septic tank is a mechanical auger, especially if the clog is far down the line or particularly dense. You can also clear a clog in a septic line with a wooden pole or steel rod. Be sure to follow safety precautions when working in a septic tank, including wearing heavy-duty work gloves, goggles, and a gas mask.

Roto-Rooter does not charge by the hour, so the quote you get after your in-person consultation should cover the whole project. This includes the time it takes a technician to get to your house and the time it takes to complete the job. For context, a plumber will charge anywhere from $45 to $200 per hour, but you may also pay a service fee or flat fee.