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The best way to stop your pavers from sinking is to ensure you've properly compacted the base layers. Use your paver compactor and work over the base layer several times to create the hardest possible base. If the soil and sand of your base are compact, you’ll experience less shifting and sinking.

If pavers are uneven but not sunken, lift the affected bricks and check the bedding sand underneath. In many cases, simply smoothing out or adjusting the sand is enough to level them. Add or remove small amounts as needed, then press the pavers back into place and tap them with a mallet until they sit evenly with the surrounding surface.

To ensure you hire a reliable and experienced paving company, you should start by finding companies in your area that have at least five to ten years of experience working in your neighborhood. Next, rule out companies with poor reviews online or a series of complaints filed with the Better Business Bureau. Since driveways affect your curb appeal, you should also ask each company for references and pictures of recent work to make sure the work the company does is professional and high quality. Finally, check that the company is licensed and insured.

The stones do not work well on uneven ground. If the stones are not buried into the ground and made level upon installation, they almost certainly will shift or crack on uneven ground. Additionally, rainwater or water from sprinklers can run under the edge of an uneven paver, causing erosion. In a freeze and thaw cycle, trapped water under the paver can cause the problem to worsen by shifting the stepping stones around. Use a bubble level to make sure the ground under each paver is as even as possible, even if the nearby ground is uneven.