"SafeStreets’ alarm system is fantastic. The motion sensors, door/window contacts, and cameras work flawlessly. The home automation features are a huge plus—I can control everything from my phone. Highly recommend SafeStreets to anyone looking for reliable security."

"Last weekend had someone pry our side door open to our exterior garage and the ADT door sensor picked it up immediately. The alarm siren was loud and scared the person off. Someone from the response center called within 30 seconds. We’re fortunate that the security system did what it is supposed to. Feels like we made the right call going with an ADT security system."

"Excellent customer service and Excellent work replacement of door frame and weather stripping"

"Delivery was delayed due to credit inquiry. After the concern was raised, shipment was rushed to us. Self installation didn't go as easy. Issue was resolved over the phone. The glass break sensor was a bit sensitive to loud noise such as cabinet door closing and door sensor repeatedly falls off and had to be reattached. Notification of alarm activation was fast and made to the right contact numbers. This prevented false alarm calls to the police."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. \n

"I switched from another company to Security One, they use the same equipment. They had to come out and recode everything. I simply switched because of the financial benefit. I have only had them for a few months, and I haven't had any problems with them. They save me some money every month.  When my alarm went off, they did call me."

""What struck me most about Chris was his patience along with his professionalism. I had never used a private detective before and was a little nervous, but he took the time to answer all my questions and explain the process. He was extremely accessible and kept me updated on my case. If you want someone who is professional, courteous, thorough, and who gets the job done right, I highly recommend Chris and CSI Secure Solutions.""

"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."

"Excellent. The bid was clear, sufficiently detailed and specific, and agreed upon in advance. In addition to insulation, Mr. Contreras also addressed some duct issues and other concerns in the attic that I would not be able to do, placed baffles throughout, replaced some radiant barrier material, isolated the can lighting from the insulation, and weatherized two doors."

"First the good:
The up front cost cant be beat since all of the sensors and control panel were no cost to cover 20 doors and windows.  Installation was pretty straight forward and the phone reps were fairly knowledgeable and professional.  I added a couple features like an extra key pad, siren and glass break sensors that cost aprox $350.  The extras were a little pricey but compared to the $2000 another provided quoted, it was still a deal.
The control panel is cellular based so cutting your phone lines will not effect the alarm.
Now the not so good:
The quality of the sensors has not been very good.  I have had 2 DOA when the packages arrived new and 2 failed within several days.  When I contacted Protect America they were very nice about sending me new ones, but it took weeks and a couple calls before I saw the first replacements.  The second set of replacements that arrived for the failed units ended up being the wrong sensors.  Their shipping department does not seem to have good quality control.  The next very annoying element is the wait time on the phone when you are trying to get anything set up.  I spent a couple hours on hold working through the set up the first time and at least an hour the second time when I installed the replacement sensors.
Some cautions; make sure you hide the main control panel because if an intruder disables it before the alarm has sounded for 60 seconds, the police may not be notified.  Also they only call to check if everything is ok if the alarm is not canceled for 60 seconds.  So you can not be sure if the signal is getting through.
Monthly monitoring fee is high, but since the system was intially free, even after 3 years it is still the cheaper route.
Now that I have the equipment, once our contract is expired I will find a different alarm provider that responds to every alarm.
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