"Jacob and team are very professional and work with you through every step of the process. He stays in constant communication to let you know what and when they will be doing specific tasks. When they say something will happen by date certain it almost always happens on time or before. VDSC hires top notch subs that do excellent work. You may be able to get it done for less but it won't beat the quality of the VDSC team."

"After posting the request, Mike gave me a call shortly afterwards. We agreed on a time to do the work,same day. Mike called again, dialed into the computer, using Team viewer and did what needed to be done. Afterwards everything worked perfectly."

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"The technician knew what he was **** and did a professional job of hiding the cords and mounting the TV."

"Jim was in the area here in Nashville, and I spoke with him about my computer. He was extremely knowledgeable about everything computer related, and seemed very familiar with the problems I described having with my computer.  I also had a very old fax machine that I was manually having to scan documents and fax them, over and over again. Sometimes, even the same ones. Jim advised me on what kind of printer to get, as well as what type wireless network to get and even went with me to Staples to purchase the items (That was over and beyond the call of duty in my opinion). I am a business owner for a trucking logistics company, and my computer is my livelihood, so I really trusted that Jim would get my system working, and help me with my scanning and faxing issues.



Jim arrived on time, and got to work right away.  He took the time unbox my printer, set it up for me, he also set up my wireless network, and the entire time he helped me understand exactly what was going on.  He showed me how to set up my wireless, how to make changes to it, he even went through the manual on the printer with me, and showed me how I could scan documents directly to my computer and save them....and then just fax them out all from my computer!  He then started cleaning out some of the toolbars and bad software I had inadvertently installed, then he ran the virus scanner, still showing me how to do it myself, and explaining to me how I could avoid these issues in the future.  I have to say I have never had such excellent customer service from a computer repair person. He removed the viruses, and even offered to put a remote software package on so that if I ever have any problems in the future, he could access my machine remotely, and help me fix them, essentially saving me the cost and time for the future.



I would HIGHLY recommend Jim and North Alabama Technical Services for any and all computer work. Jim was an absolute pleasure to work with, and again, I've never felt so well taken care of with my computer issues before. If I could give him all A+'s I would.  I have seen a recent review that mentions that he takes advantage of businesses, but he only charged me $75 and gave way more than that in service. I really appreciate him for all he did for me.
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"They were a little slow on replying to my inquiries, sometimes several days.
My laptop was returned fully functional, but covered with dust. I had to clean it when I received it.
They did more than I asked by replacing the motherboard, where I thought that they would only repair the DC jack (my laptop wouldn't charge after buying a new battery and a new AC adapter).
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"The computer had to be completely uninstalled, re-installed all the programs and apps and install about 200 updates and fix hardware problems and answer tech questions.
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"Had to cancel because one TV always froze after about 5 minutes, and they were never able to fix it.   They did try several times and let us out of the contract since they could not provide full service.  I would gladly use them again if they could figure out that technical problem, which apparently is rare in their experience.
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"l  knew my MacAir battery needed to be replaced. I went to Apple, they initially quoted me a fee of $129.00 to replace my battery. When they opened up my computer they said there had been spillage, and my only option was for them to send my computer to Austin, TX where they would inspect, replace the battery, clean up the spillage, and regardless of how minimal or maximal that spillage might be, the set charge would be $800.00.  Other than a battery that was winding down, my computer was working just fine. So I said No Thank You and took the computer to ABQ Computer Repair. I bought my own battery from Amazon for $50, took it to ABQ Computer Repair, and today I picked up my computer. They installed the battery, cleaned the interior and checked all the connections, and my total bill was just under $85.00. They are professional, knowledgeable, efficient, and clearly the top of the line when it comes to computer repair. I recommend them enthusiastically and without any reservation. Thank you!
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I had an appointment by phone. He was there and ready on time. He came unto my computer, fixed errors, removed junk and potential threats. He also re-installed Trend Micro security which is superior .I highly recommend him. You can trust this guy.

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