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"It’s been just shy of year since we had Green Sun Energy Services design and install a solar array and a standby generator at our home. I’d been thinking about “going solar” for some time. I spoke with one or two other solar-install companies before speaking with Green Sun. Glen, Green Sun head-honcho, came to my home and discussed the technical and economic aspects of the solar array. In addition to being very personable, I found Glen to be professional and exceedingly knowledgeable. I liked that fact that rather speaking with a sales rep, I was speaking with an owner of the company. And I took comfort in the fact that Green Sun is local (at least to me) and has been around for a number of years, has done many solar installs, and has several regular crews of installers. After surveying the attic and taking some measurements of the roof, Glen worked up an estimate for a solar array and standby generator. The estimate detailed what the system would look like, what it could do, and what it would cost. A further and very important consideration for me was what the solar array would look like. Having just completed a significant renovation to the exterior of our home, including a nice new roof, I didn’t want to compromise the look we achieved. In fact, I didn’t want to see the panels at all, at least from the front or sides of my home. Glen assured me that I wouldn’t. In fact, unlike some other solar-install companies, it turns out that Green Sun always sets the panels back at least four feet or so from the side edges of the roof. They “get” it. Since the payout looked good and I was very comfortable with Green Sun and Glen, we decided to proceed. Since part of my project was a standby generator, the electrical work was a bit more involved. Glen’s electrical contractor was amazing. He was easy to work with and really sweated the details. He showed up when we he said he would, and did all the prep work he could in anticipation of the actual solar-panel install and generator delivery. He obviously took great pride in his work, making sure everything was neat and expertly done. No less impressive were the solar-panel installers. Per the layout, they moved a roof vent and took the time necessary to line-up everything in accordance with Greg’s plan. The install proceeded without a hitch and looked great. Inspecting the attic, I couldn’t find a single fastener penetrating the roof deck; every screw/nail was sunk into the rafters. As promised, no part of the array is visible from the front or sides of the house. In fact, in my situation, the solar panels aren’t visible until I stand quite a distance away from the house in the backyard. Glen’s plumbing contractor showed up to plumb the stand-by generator as scheduled. Like the electrical, everything was done professionally and very neatly. In fact, when the inspector came by to perform his inspection, he commented on how neatly the unit was plumbed. As noted at the outset, my system has been operating for about a year. Everything started up without issue. My monthly electric bill is just under $3.00 per month; that’s not for usage –it’s a minimum that must be paid─ I have actually been banking electricity every month, for which I will receive a check/credit from my electric company at some point. I have cashed in the solar credits (SRECs) that I receive every few months. Between the SRECs, my $3-a-month electric bill, and the 30% federal tax credit, I’m on track for a 6-year or so payout. Just a couple of weeks ago, during the April Nor’easters, the power in my neighborhood went out for 4-5 hours. But not at my house; the generator kicked on in a few seconds. My only continuing awareness of the outage was how dark things were outside and the audible, but inoffensive drone of the generator. Bottom line, I couldn’t be more satisfied. The few questions I’ve had have been answered promptly and cheerfully by Glen or his business partner Chris. If you are thinking about “going solar,” or even just getting a standby generator, you really ought to give Glen at Green Sun a call. By the way, I understand that the federal tax credit is being phased out over the next 4-5 years, so if you are interested, you probably should move on it. I realize that this might sound like an “ad,” not a review, but it isn’t. I have no connection with Glen or Green Sun other than being an extremely satisfied customer; this review is simply my way of saying “thank you” to Green Sun."

"Yes, they are the best people ever worked with always keeping me up to date on any issues that the utilities company could come up with."

"My panels were installed in August of 2021. They weren't turned on until July of 2022. I was promised a refund on the cost of the panels. I provided all of the documentation they requested to refund me for the months I paid on my loan with no solar on April 1st. I have called to follow up dozens of times as they owe me close to $2,000 for the payments from November - July. (I have only currently submitted over 1k of those bills). They have not only failed to reimburse the funds, but their customer service can't even provide me a timeframe. When I call for updates, they just say it's been escalated. It's been escalated for 3 months with 0 resolution or update. I'm completely baffled by how you think you can run a business like this. If it was possible, I would have the panels removed from my roof, but just like all of your customers I am stuck dealing with your pathetic excuse for customer service. Not only that, but I recommended this company to my brother who purchased panels and they turned his system on before inspection and could have burned his house to the ground. Unbelievably bad service all around. I can't express more strongly to avoid doing business with this company and find a different panel provider."