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"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"Josh, the representative from Basement Gurus was outstanding! We had experienced a water issue in our finished basement. Josh thoroughly examined the interior and exterior of the home and determined that the leak might be plumbing related. Josh could have very easily exploited our ignorance and suggested a solution purely beneficial to his company that may not have addressed the underlying cause of the problem. Instead, he demonstrated his integrity by realistically assessing the situation even if it would jeopardize the sale. This is commendable particularly in this era where cutthroat business practices are commonplace. I highly recommend Basement Gurus. They are fortunate to have an employee like Josh who exhibits concern for the customer at such a high level."

"Excellent. The Onsite team (Steve, Pedro, Dan)was very professional and left our house spotless. The new dehumidifier has worked quietly to remove all dampness."

"They are the best! From the moment I called for info til the job was done was great. The fact they send you information regarding the job and educate you on different things regarding the basement was wonderful, the phone call, when the rep came to evaluate what I wanted done and then go over everything (not a sale pitch either), never felt pressured to get anything extra. I received a follow up to make sure what I wanted done and when they will be here. The guys called me to let me know they will be here shortly (was early) they did a great job and ensure everything was put back and try their best it was dusty anymore. He walked with me to go over everything that was done and what I would need to do. Then I received I a follow up call to to ensure everything was to my liking and if I had any questions. Trust me I would recommend them over and over! FYI: I had new trench drains put in, dehumidifier and protection on the walls"

"The crew did a great job. It was not an easy job (150+ year old house)."

"All the work was on time and to satisfaction! The crew was kind and professional! I would definitely use this company again for all my home improvements!"

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"My wife found Bathroom and Kitchen King on Angi's. We asked for an estimate based on the positive reviews. I know you can't always trust reviews, but I have to say, those reviews were spot on. Harry came out and listened to what we were looking for and then suggested some ideas that we hadn't considered. All the pricing was upfront. They considered keeping my house in order while they worked. They paid attention to the little details. Harry's tile guy is spot on! I was able to text him and received a response in a timely manner. We're very pleased with the job, quality, and service. We will use Bathroom and Kitchen King again."

"Pete and his team were very professional throughout our kitchen remodeling project. Pete helped us pick out the cabinets, countertop, fixtures, flooring, and tile, and he made sure everything stayed within budget. He was accommodating to all our requests and concerns. Pete and his team arrived promptly every day of reno work, cleaned up all debris, and protected my house's furniture and new appliances from damage. Most importantly, he was always accessible, answering EVERY email, phone call, and text almost immediately. Renovation projects are stressful enough (we knocked down a wall into the dining room, resized a window and completed it with matching exterior vinyl siding and capping, replaced the floor and subfloor in 2 rooms, cut new trim, repaired drywall, changed the color and decor, added new plumbing, electricity and lights, and increased 7 feet of cabinet/countertop/backsplash space to 18 feet!), but Pete and the crew did their best to alleviate all our stress. The kitchen was totally transformed, and we and all our friends and family love the results. Very satisfied!"

Here at Linchpin Home Improvements we specialize in tile setting. With over 10 years of experience of kitchen and bathroom remodels no job too small or too big…Quality and courtesy is our goal as a establishment..