Get matched with top percolation testing pros in Allenwood, NJ

"Project was perfect, from estimate to installation. Very experienced installation crew that took their time to do it right. Very happy with finished install."

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"On time, completed work efficiently."

"Rob came in an emergency Hot Water Heater situation days before Memorial Day… he squeezed us in and came the same evening, saving us from flooding! Price was fair, his work was excellent. He us a a friendly and professional on every level… I would highly recommend him!"

"Excellently"

"Initially, working with Universe went very well when we replaced a central air unit and installed a single-head and triple-head ductless unit... for about 1 season. After that, numerous issues arose (under warranty) from full line-replacement on the ductless units to having to come back to repair a wired connection that was reversed. This caused the AC to not work and have lots of moisture leak through our units. Additionally, pretty much EVERY season we have had an issue with our "brand new efficient systems" not working or failing. We leveraged the warranty and figured all the "kinks" of the installation were worked out over the first few years. Now, with the warranty expired for a year, we have had to have them back to our house several times with a service charge with absolutely zero consideration for the large project we have done with them and our dedicated customer history. We paid for those, thinking we would be done with repairs, as the tech said... Two days ago, with one single-head unit not powering up, they wanted to charge $285 just to show up to take a look at the issue... couldn't even send someone over when convenient to take a quick look... Severely disappointed in this "family business" that treats loyal/dedicated customers as a number. Their installation of ductless systems seems mediocre at best."

"I found Arctic Air Conditioning via the NJ Clean Energy website as they are a certified contractor for the NJ Clean Energy Home Performance Program. I researched the program before hand and knew that the energy efficient rebates (up to 4K) and financing (0% for 7 years) would be perfect for me. Arctic thoroughly accessed my home, this included examining the current equipment, calculating the size/area of the house, and took the time to discuss any issues I was currently having. The technician explained everything, answered all my questions, and let me know about the Home Performance program and how equipment has improved over the years. What I really like was that they didn't just want to replace my system, they took additional time to test my existing system to see how everything was working - this critical step showed that I was not getting enough return air for the system to run properly. Very quickly after the assessment I received their proposal which included a few different levels of equipment to match different budget levels. I also got quotes from two other contractors, but neither offered options, they seemed to offer standard packages regardless of the size of house. I chose to install a 96% efficient two stage HVAC system with 3 ton AC, a power vented 50 gallon high efficient water heater, an interactive digital thermostat with tons of settings/schedules/reporting, and adding additional insulation in the attic along with sealing any gaps/spaces in the attic floor. They also suggested an additional return to ease the system. Scheduling was effortless, and the workers arrived on time to begin the install. All the workers were excellent, they were nice, worked clean, installed everything perfectly, and they completed the job fast! I am very cautious with people working on my house, nobody cares as much about my home as me, so I was very relieved that these guys were total professionals. The new system is so quiet, looks good, and works perfectly. In the end, I am very glad I found Arctic, this project went as smooth as possible. I look forward to using Arctic to service my equipment in the future and have great confidence that they will continue to impress me... there is a reason that this company has been around for 41 years!"

"If you need some professional then donà ¢à  à  t think twice. Hire them. Professional and finish the job in 2 weeks after all the approvals. Chris is a standout guy!"

"Edgar completed a French drain installation at our home and exceeded expectations in every way. He was incredibly responsive, answering all questions in detail whether by phone or text. His communication was clear and professional throughout the project. Edgar's crew finished ahead of schedule and he walked us through every step, explaining what was being done and why. His team was exceptionally professional and courteous, demonstrating genuine care for our property while maintaining a clean work site. What truly sets Edgar apart is his follow-up service. Even after payment, he remained available for questions and actually returned to our home when we wanted to show him something. The work site was left spotless and everything is functioning perfectly. Edgar delivers high-quality workmanship backed by exceptional customer service. His attention to detail, professionalism, and genuine care make him a standout contractor. We would absolutely use him again and recommend him fully."

"Great contractor!!!"