Get matched with top foundation repair specialists in Hooksett, NH

"Everything went very well. Josh, Dave and Tommy were very professional, efficient, and always willing to answer any questions I had. I can't recommend them highly enough."

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

"The company is working with me."

"They did a fantastic job! We have had driving rain since the installation and our basement is bone dry. They came on time, were very polite and I'm very happy with the fast train system they installed."

"Sign contract April 4th 2025 was told would take two to three weeks this job was removing pressure treated and replacing with composite material we picked out samples from local building material outlet and showed so-called supervisor what we wanted was told he would be ordering them funny thing where we got the samples all items were in stock at least a week delay items had to be special ordered what we were told another special order for the railings another week delay called or message several times to correct mistakes July 4th is just around the corner job is still not complete"

"Rene is the best! We reached out to Rene about structural issues on our old home. He responded promptly and scheduled a visit within a few days. He knew just what to do to address some sagging floors and areas of the house that weren't correctly supported. He did all the work himself (he sometimes has his son work with him). I have no idea how he was able to complete all the work on his own, especially pouring new concrete footings in a very small crawl space! He is a machine!!! He is meticulous in his work and really goes above and beyond. He left our basement cleaner than when he started!!! He’s a super nice man and it was a pleasure having him work on our house."

"run for your life. This guy is completely unprofessional. He pitched it towards my house and now I have major water problems. He forgot to put stairs in. He refuses to fix anything and told me he is done doing business with me. He left the job completely unfinished. do not hire this company, I don’t know how this guy is still in business"

"Bulkhead Doors Inc. provided a reasonable estimate, were able to get to the job a few weeks sooner than expected, and did an overall great job. I would highly recommend."

"Very quick and professional response to initial inquiries and all follow up communication during the season. Work always done on schedule. Not only thorough in their work but very considerate replacing lawn furniture. First landscape contractor I’ve worked with who went a whole season without breaking something. Their ‘’Quickbook’ invoice system is very convenient and good for my record keeping."

"Troy was excellent. Every time I reached out with a question or idea, he returned my call asap (usually within a few hours). He understood that I had to stick within a budget and went out of his way to find ways to make it happen. I decided to do much of the cosmetic work myself and he was very good about communicating when each portion of the project would be complete so that I could plan when to install flooring, put up paneling, etc. His whole crew was also helpful with advice (and even loaner tools on one occasion). He, and all of the subcontractors and workers, were professional, punctual, and friendly. I was very nervous about taking on such a big project in the summer months with four kids running around, but everyone was patient and kind with the million questions the kids asked and each day, every thing was cleaned up and left safely stored. The work itself has held up through its first winter. Everything still looks pristine, and it's definitely not raining inside the porch anymore. After years of sagging, nothing on that porch was square, but Troy and his team went above and beyond to make it work. Of course, nothing and no one is perfect, and there were some delays with materials, but Troy was always upfront about any delays, responded to my concerns, and got things back on track, I would happily hire this company again."