"We had 3 windows put in the garage and a picture window installed in the living room. Wow! It let's in so much light having a picture window. Installation was a breeze and only took a day. The installers were great too and cleaned up after they were done."

"IMPORTANT UPDATE FOR THIS REVIEW: Scott at Complete Basement Systems reached out to me after reading my initial comments (below). He worked with me to resolve the situation and I am pleased to say that, after becoming aware of my concerns, this company has provided truly excellent customer service! Thank you, Scott, for your attention and follow up. *****Review updated to 5 stars all around! ***** -------------------------------------------------------------------------------- The field inspector was great and explained the work that needed to be done on my driveway and sidewalk. The team arrived ahead of schedule and went straight to work. Concrete repair looks great, but LOTS of splashed residue on my front siding and windows that quickly turned into large dark spots. I emailed the company, along with a few photos, to at least find out how to best deal with the stains and heard nothing back even after 3 attempts. Absolutely no response. Zero calls. Zero follow-up emails. The work quality and initial inspection/quote process of this company are great. The courtesy of their team members is great. The collateral damage, at least in my case, was substantial. Follow-up customer service after the job is complete is really terrible, as in apparently non-existent, and it will most definitely affect my willingness to recommend them to my contacts, even though the actual concrete repair was well done."

"Jim was very helpful and personable to work with.  I had recently moved to the Huntsville area and was unable to connect my wireless printer.   There were also some things going on with my laptop that made me suspect a virus had somehow gotten on to it, it was running more slowly than usual, and I wasn't happy with the Win7 configuration I had done when I bought the computer.  Jim came in and assessed the problems and we agreed on a time for him to take the laptop and reinstall the OS.  He was able to get the wireless connection to work as well.  He took the computer on a Friday evening and returned it Sunday evening in prime condition. 
A few weeks later I  got an error message while reinstalling my accounting software so I called Jim.  He talked me through the problem over the phone and I was able to get the program installed so I could use the program.
Jim is great to work with, his pricing is very fair, he is prompt and reliable.  I will definitely use his services again.
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"Sales process was good, courteous and helpful. Installation instructions were easy to follow. Did have a small issue with one sensor which was easily solved with a call. Control panel is easy to use and well constructed. Phone app is the best part. Not a big fan of a 2 year contract and the monthly rate feels a little high, but definitely a decent system. I had emailed them a question pertaining installing on double hung windows and never received a reply, but other than that their phone support prior to that was good."

"Bill Trumblee with Trumblee Construction is super knowledgeable and excellent to work with. I would highly recommend him and his company for any type of construction. Iâ m extremely happy with our egress window install and I wouldnâ t hesitate to use his services again. A++"

"I filed my claim at 3am. I had a technician assigned to me at 7AM! The tech came the next day right in the appointed window. Mike was very polite fixed my electrical issue and even went out of his way to add an extra outlet in my garage for a small fee."

Additional phones 1- (800)-880-8800, .1 (877) Neb-glass. Locally owned & operated over 50 years in Nebraska. Additional email - [email protected]. F.

"I have a home warranty on my 12year old home as it was included by the seller as part of the deal.  It is the "FlexCombo" plan or something like that.  I'm not typically a fan of 3rd party warranties and service contracts, I've had my fair share of bad experiences.  This was my first time using AHS and so far, so good. They  Met or exceeded my expectations for timeliness, prices, ease of contact.  The A/C stopped cooling on Thursday so I called Friday and was able to navigate through an automated system relatively easily and the system told me the plumbing provider it was going to dispatch on Monday, reminded me of certain fee caveats, gave me a 4-hour service window and a confirmation number.  I never spoke to a person and usually hate automated systems, but it understood me and navigated me easily enough.   I also logged online, but was less than impressed with their website, but I was emailed a reminder.  The provider came during the window and was professional and knowledgeable and had me up and running in about 20-30 min. with no attempt to deceive or upsell.  If every experience is like this one, I will think twice and consider keeping this contract.
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10 years experience with egress, trip charge anything over 15 miles \nWe pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. Give us a call today, we look forward to earning your business

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