Get matched with top sewer cleaners in Greenwood, NE

"They were prompt and professional. I would use them again."

"Fantastic!…. Frank was professional and fast! I would recommend."

"Under no circumstances would I recommend John Henry’s. The fact that they have such glowing reviews makes me genuinely question whether they’re legitimate or incentivized internally, because my experience was the complete opposite. Nearly three weeks ago, I scheduled a duct cleaning and annual HVAC maintenance. On a Saturday, I received a call informing me they were “too busy” to keep my Monday appointment and wanted to push me out another two weeks. I told them that was unacceptable due to the heavy construction in my home and that I would need to look elsewhere. Suddenly, they were able to fit me in on Tuesday and offered a $50 credit. Tuesday arrives, and the problems start immediately. Two technicians showed up and left black marks on about 15 of my stairs. They initially denied it but eventually wiped them down with a cloth and water. Later, I discovered they somehow got paint inside one of my electrical outlets from dragging their cord across it. I spoke with the manager, who showed no concern or accountability for the damage. I was also informed—after they arrived—that they couldn’t complete my annual maintenance because neither technician was mechanically trained. So once again, I had to reschedule, and someone else came out the next day. The technician on Wednesday was by far the worst part of this entire experience. He was rude, dismissive, and clearly more focused on selling memberships than actually providing service. When I mentioned the $50 credit I had been promised, he looked at me like I was making it up. As he tried to upsell me on their membership, I asked if they could credit the duct cleaning since it’s included in that plan. Despite me telling him they had cleaned my ducts less than 24 hours earlier, he called the office claiming it happened the prior week. While on the phone, I could hear him questioning whether I even deserved the $50 credit I had been explicitly promised. When I asked if the 15% part discount (which is included with the membership I would be paying for monthly over a two-year lock-in) would apply, he acted as if I was asking for something unreasonable and told me I was “getting too many discounts.” None of these were random discounts—they were things they advertised. At this point his behavior confirmed my suspicion that this company prioritizes sales tactics and profit over honesty or customer service. I declined the membership. Once he finalized the bill, it was more than $150 higher than the quote I received the day before. Since then, I’ve called the office three separate times asking for a simple cost breakdown: the technician’s cleaning charges and the UV bulb replacement. The manager still cannot provide this and continues speaking in circles without answering my direct question. Bottom line: Do not hire this company under any circumstances. There are many HVAC, electrical, and plumbing companies that value their customers, communicate honestly, and provide professional service. John Henry’s is not one of them."

"We are in the midst of a basement remodel of our 1920 home, which required substantial updating to our plumbing. Greens has provided us with outstanding service and recommendations throughout the entire process. Jerry Kobza was an exceptional manager and helped keep our project on task. He went beyond the call of duty to coordinate with Green's HVAC group while always being available to answer questions. And our plumber Duane was just simply fantastic. He was timely, hard-working, and most important, incredibly knowledgeable. In the end, Duane made our project even better than what we had originally expected. If you are ever in need of a quality plumber, I'd highly recommend Duane and Greens."

"Did an excellent job. On time, explained things clearly, did the work expertly, and saved me a bundle of money."

"BEWARE, RECORD YOUR INTERACTIONS WITH THESE PEOPLE, they are completely dishonest. I had a sewer backup in my laundry room overnight and called Roto-Rooter to come and give me an estimate on what was wrong, no estimate, the technician got started right away. He went in with the machine and pulled back a small amount of roots from my line. He then put a scope down the line the entire length to the city main, I watched the entire time and verified the line was open, flowing and in-tact. He then decided to have another pass at it and after about 20 minutes of struggling with his equipment, he pulled back a snapped cable, sent the scope back down and came across a majorly damaged section of clay tile pipe with total blockage. I realize I live in an older home, the technician said however, the pipe was in decent condition. He quickly packed up and presented me with a $500 fee and to sign waiver of all responsibility for damage. I questioned what had just happened and he immediately got defensive and aggressive. INCREDIBLY unprofessional. The owner, Mark was no help either. I thought he may work with me on a resolution but he blindly stands by his staff, apparently condoning their intimidation tactics. I was threatened with a lien on my home and now am awaiting a bill for $500, my sewer line is still backing up and now get to to figure out a solution to the $7500 in damage. Beware, this company does not stand by it's customers, or try to come to a resolution, I was gaslit and received nothing but defense of his technician with no substantive resolution."

"Great experience with staff and work!"

"Got the job done quickly and no problems."