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DPM Plumbing & Mechanical
Excavation - Major Grading or Resloping, Sewer Main - Clear, Plumbing for a Remodel or Addition - Install,
About us
Residential and Commercial Plumbing Service and Contracting
Business highlights
Emergency services offered
15 years of experience
Services we offer
Residential & commercial plumbing, drain cleaning, excavation, faucets, garbage disposal, kitchen & bathroom remodeling, sewer & water cleaning., softener, sump pumps, water heater
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Gary M.
Oct 2012
ins toi
Response from DPM Plumbing & Mechanical
"Customer called me after the problem was fixed by another plumber and I never got to see if there was a clog. If customer would have contacted me and let me know there was a problem I would have come and fix the problem for free and or hire a plumber of his choice. We were never given a chance to make the problem right. The plumbing in his house was not up to code and flowing the wrong way under the concrete (which I have camera pictures of the pipe proving its not installed correctly). We sent the customer a bid before hand and he signed it and was ok with it. In the bid it said I warranty all work for at least a year and normally we warranty for life if we installed something wrong. I cleaned the drains out myself and they were clean when I left. Due to the plumbing not being up to code and not installed right and the fact its almost 80 years old, the plumbing in the house is shot and now the customer blames me for his plumbing issues. It has really been a nightmare dealing with this customer, he is the only complaint I've had in 2 years of business. I thrive on making sure the job is done right the first time, if for some reason the job isn't done right the first time then I will do everything in my power to fix the problem the same day I find out about the problem. I am truly sorry for the problems and I wish I would have had the chance to make things right. Customer called and demanded $80 dollars back for a drain that clogged up 3 months after I unclogged it, it was almost threatening. By the time the customer contacted me there was no problem.. makes me wonder if there was a problem at all.....??? Customer claims basement lines keep plugging up, I think the customer knew he had plumbing problems and tried to blame me. Customer won't respond to any phone calls or emails, we have been trying to make this right with him he just is being a very difficult person. Feel free to call me anytime to work things out.. I'd be more than happy to talk with you. Thanks Don DPM plumbing 402 525 7122"
Licensing
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FAQ
DPM Plumbing & Mechanical is currently rated 1.0 overall out of 5.
DPM Plumbing & Mechanical accepts the following forms of payment: CreditCard
No, DPM Plumbing & Mechanical does not offer free project estimates.
No, DPM Plumbing & Mechanical does not offer eco-friendly accreditations.
No, DPM Plumbing & Mechanical does not offer a senior discount.
Yes, DPM Plumbing & Mechanical offers emergency services.
No, DPM Plumbing & Mechanical does not offer warranties.