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First, check that you have cut off the water supply to your toilet. This is a project that can only be done safely if running water cannot reach your toilet fixture. If you're seeing water trickle out after you've confirmed that the water supply is shut off, you can probably rest assured that what you're seeing isn't a problem. It's common for leftover water to spill out when you're removing your toilet's fill valve. If something goes wrong while you're working on your toilet, you'll need to look at your home's policy to see if your homeowner insurance covers water damage.

If your toilet won’t stop running, you might have a bad fill valve. This may be the case if the valve has calcium or debris buildup, is cracked, or shows visible signs of wear and tear. A bad fill valve may also be the culprit if you’ve already checked the flapper and chain and adjusted the fill height to no avail.

No, your toilet tank should not empty completely when you flush. Although the water level will dip a lot after you flush, it shouldn’t be totally empty. If your tank is empty, you might have issues with your fill valve, float ball, or toilet trip lever. You should check all of your toilet parts to ensure they’re working correctly and make any necessary adjustments.

In most cases, it’s better to repair a toilet than to replace it. Fixing issues like low water levels, running water, and flushing problems is less expensive than buying a new unit. Start thinking about replacement if the toilet is cracked, using excessive amounts of water, or is over 15 years old. Newer models are more water-efficient and clog less often than older models.