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"I felt extremely cared for by the whole company. They were clear with what they were able to do, what the problems were, etc.. I was given an extreme amount of attention and I was so impressed with the work that I ended up going ahead and having them replace my hot water heater because I could trust that it was going to be done right."

"Ryan Smith of optimal plumbing did a fantastic job!! I can not express enough how happy I am with the work he and his helper did. I am so glad I hired optimal plumbing for this job. I will always hire optimal plumbing for all my plumbing needs and will recomend them to anybody else."

"Too expensive"

"They are easy to get along with."

"Anthony was so helpful. He was quick, efficient, and helpful. They came out same day and problem fixed in 20 minutes. The “handymen” that came out the day before said our whole toilet would need to be replaced and charged us double the money and didn’t fix anything. Anthony walked us through what the problem was and fixed it quickly. We’re very impressed and happy with Toilets N Such. Thanks Anthony!!"

"Patrick did a great job mounting my television and installing pendant lights over my kitchen counter. He was punctual and is very patient and friendly."

"no comments."

"My team was fabulous, from beginning to end!! Brad Mercer-Sales, Bob High-Project Manager, Kaveeh and Josneil-Shower Installers, Emaurey Painting, Juarez Hardwood Flooring All work was thorough and done on time. All workers in the home were always friendly, hardworking, caring, respectful of my property. A big thank-you to my Five Star team! Before and after photos. "

" His car was not marked. There was no indication that he was a business. There was no name on his car to identify him as a business when he pulled up. He did not have any business cars to give the customer. He came in, that does not cover his feet. He does not have anything professional about him. He don't have any tools to repair anything. He charged me $45 with no intention of repairing anything through my house. Why are you coming in people's houses and disrespect their carpet in the cleanliness of their house, don't you supposed to put on some shoe covers or something? Why do you leave me with a broken air condition for 6 days? "

"This company has some of the rudest and most disrespectful people working there. Veronica and Jessica should not be in customer facing positions. The bathroom remodel was done well, but the tile installer needs a bit more attention to details. We still do not have glass and had to call the glass company last week directly for an update as they were not being provided by New York Renovations. NY Reno kept stating there’s a delay and timing is estimated. However, Glass Depot told us the deposit was never paid and that was 7 weeks after they came out for a template. Just called the glass company again for the first time since early last week after continued vague updates from NY Reno. One very helpful person told me that NY Reno just paid the deposit via ACH earlier this week and that they’d call back after asking around for a timing update. Never heard back, so I called again but was told that NY Reno had instructed Glass Depot to not speak with me. The woman at Glass Depot specifically said she was told by NY Reno to not discuss any financial information but could confirm that “the glass has been ordered”. However, when I called last week, that same person at Glass Depot said the deposit was not made and glass had not been ordered. Meanwhile, for weeks, NY Reno was providing random updates about our glass saying they haven’t heard from the glass company, or that it’s just one more panel to come in. Those seem to be false as well as the “receipt” they emailed which was a text only document on Microsoft Word (not images). I’m sure NY Reno will reply to this and say they have gone above and beyond to make us happy. Or, try to put the blame on us and call us rude for following up directly with their vendor, but we have plenty of emails and an outrageous to show this. Plus, a bizarre phone call from Veronica where she berated me by saying that I picked the wrong person to mess with, calling me insane, etc. Update: After I left a review on Google, Veronica from NY Reno emailed stating that they will no longer be in contact or respond to any form of communication until there is a glass install date. She also continued the false line of allegations regarding harassment. Their response to this review, negative criticism, and a customer pushing for concrete updates speaks volumes."