Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
NC Master Plumber LLC
Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace, Water Heater Installation and Replacement,
About us
For Quality, Craftsmanship & Integrity hire an Artisan with over 30 years experience. Licensed Master Plumber John Hansen is Owner/Operator of NC Master Plumber, LLC. Call Now for prompt, professional, clean, ethical service. Work performed by appointment. Appointments outside of regular business hours are available on a case by case basis.
Business highlights
28 years of experience
Services we offer
& Drain Cleaning, Bathroom Remodeling, Faucets, Fixture Replacement, Hire an Artisan with over thirty years experience. As a Licensed Master Plumber I will show up on time and do the work right for a fair price. Call for Leak Repair, Hose Spigots, Plumbing Rough-In, Poly Re-Pipe, Shower Valves, Toilets, Tubs, Water Heaters, Water Lines, Well Pumps
Reviews
4.993 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 1% | ||
| 1% | ||
| 0% | ||
| 1% |
Showing 1-25 of 93 reviews
Todd S.
Jun 2024
Had NC Master plumber come out to hopefully hook up a new vanity in a bathroom. He charges $129 to come look at the job and after he brags about himself being a master plumber for quite a while he gave me an astronomical estimate on installing 2 new water valves, hooking up the drain line and installing a faucet. $975 to install the valves and hook up the drain and $475 just to install the faucet. When I asked him why it was so expensive, he then continued on about him being a master plumber and if he couldn't get the amount of $ he quoted, he just won't do the job. He then went on to inform me several times that he would be happy just to collect his $129 service call and get to the lake to go kayaking. I felt John was way more interested in collecting his $129 and then going kayaking and never intended to do any work, but to just collect his service fee. Ended up getting another estimate from a licensed plumber to do the exact same job and he did the work for $275 that took them about 2 hours. Buyer beware that NC Master Plumber, in my opinion, just wants to collect his service call fee and flee. What a rip-off. Please don't let him do this to you
Jose S.
May 2018
John's skills and professionalism are amazing! The quality of his work is exceptional, but he's more than a regular plumber. He cares about the work he does and he wants to make sure you are getting exactly what you want with work that will last for years. Our HW heater was a big box brand that was poorly installed (not to code, among other issues) and was falling apart from the inside, spreading black rubber debris to all our fixtures. Rather than immediately trying to "sell" a replacement we talked through the options. Once I decided that a replacement was the way to go he recommended a commercial brand that cost about the same as a big box brand but was of a far better quality. Along the way, he was able to install a HW recirculating pump (to get that HW across the house quickly in the winter), replaced the hammering PVR and installed the whole house sediment filter. He made sure I understood the maintenance I would need to perform to keep these systems running in tip-top shape too. We talked about performing some upgrades to the bathrooms; he gave me some websites to browse for higher quality fixtures. While I decided not to tackle that expense this year he insisted that I reach out to him, regardless of whether he was going to perform the work, to make sure that what I found on the site would work and to confirm the list of parts I would need for the job. Needless to say, he's going to get that job when the time comes. John's very communicative; he makes sure you know what he's doing and when it's going to be done. He was always on time but would call if he thought he was going to be even 5-10 minutes late. He'll talk through your options without sounding like a sales pitch and he will always stress using quality parts to go with his quality work. I can't recommend him enough!
Response from NC Master Plumber LLC
"Thank you for posting such a detailed and generous review! I appreciate your business and look forward to working with you in the future. John"
Zac S.
Feb 2018
I called to make an appointment to have a leaking toilet repaired. My call was answered promptly and I was told that it could be done in a couple days. He offered some suggestions for damage control but I had already taken those actions. Since I had shut off the water to the toilet, and it was no longer leaking, I agreed to the time frame. On the day of the original appointment, he called to let me know that he could not get to me that day but would get to me the next morning, and asked whether I still wanted him to do it. Since my issue was not an emergency, I said it was okay. The next morning, he called ahead and then showed up a bit early. He examined the toilet in question, and then told me what he could do (including replacing it entirely if that is what I wanted). When I told him I just wanted it repaired, he got started. As he was working, I asked some questions and he answered them. He pointed out some matters relating to the toilet while he was working, offering his insight on them. When he thought it was done, he tested it and there was an issue with one of the parts he had used, so he replaced that. Once that was done, everything worked well and no leaks remained. Altogether it took a couple hours. I think his price for what I had done was a bit steep, but I appreciate the attention to details. Looking at his website, and considering part of the conversation at the beginning of the repair, it seems he is more interested in plumbing upgrades. While I'm undecided (due to pricing) about using him again for relatively minor matters, I would be willing to consider him for more complex services in the future.
Response from NC Master Plumber LLC
"Thank you for the business! John"
Jeff W.
Jan 2018
John was prompt in getting back to me after I left a message & we were able to schedule an appointment with no problems. He showed up on schedule and proceeded to assess my drain damage. We discussed my options and he gave me an accurate estimate on my cost. Once the job was set, John went about his way to resolving my plumbing, pausing briefly now and then to point out what he was doing and why it was important. He’s a nice person, friendly, courteous & unassuming. I felt confident in his ability & felt that he had my interest in mind. Once my kitchen was back in order he gave me the bill & we discussed plans for a few other jobs in the future. I think he did a fantastic job and would definitely hire him again. His work is top notch; by no means would I compare him to a discount contractor (as he was not cheap), but if you’re interested in quality workmanship by a skilled professional then i’d highly recommend him.
Response from NC Master Plumber LLC
"Thank you for the wonderful review. After inspecting your kitchen sink and the piping in the crawlspace it was apparent that waste from the clothes wash machine, dish washer and kitchen sink all dumped directly onto the ground in the crawlspace. The basket strainers leaked. The waste piping under the kitchen sink had rusted, broke loose and had holes in it. The kitchen sink did not have a vent. To correct these issues I replaced all the waste piping under the kitchen sink including the basket strainers and dishwasher tie-in. I added a code legal vent. I replaced all the waste piping from the kitchen sink through the floor down into the crawlspace and repaired where it attached to the building drain. I repaired the wash machine waste piping in the crawlspace where it had broken loose from the building drain. I appreciate your trust and confidence in me to properly resolve your plumbing issues. As a Licensed Master Plumber I strive to offer the best service possible at a fair price. I am grateful you are pleased. Thank you for the business! John"
William B.
Nov 2017
Very Well.
Gene B.
Oct 2017
The process went very well. The professional explained in great detail what steps he was taking and why. He also noticed a couple of previous repairs done by previous plumbers that were relevant to address in the near future. I will call him again in the near future for future evaluation. Outstanding work!
Response from NC Master Plumber LLC
"Thank you for the review. I appreciate your business! John"
Tim D.
Oct 2017
The disposal was rusted to the flange and he had to cut it out and did a great job. Very pleasant personality, also.
Response from NC Master Plumber LLC
"Thank you for posting a review. I appreciate your business! John"
Kathleen M.
Sep 2017
Very well. John is prompt, friendly and professional. He is very knowledgeable about his trade.
Response from NC Master Plumber LLC
"Thank you for taking time to post a review. I appreciate your business! John"
Janet L.
Sep 2017
Called NC Master Plumber at 6:30 am. Said he would be out as soon as he took care of first appointment. He took care of first appointment earlier than expected and then came to us. He replaced the pipe, which had a nail in it from the builder. It took a couple of hours for the pipe to be fixed. He did a great job.
Response from NC Master Plumber LLC
"Thank you for taking the time to post a review. I appreciate your business! John"
Karen M.
Sep 2017
Detailed examination of the affected are. Excellent explanation of problem. Highly satisfied with repair. I will never call another plumber again.
Response from NC Master Plumber LLC
"Thank you for the wonderful review! I appreciate your trust and confidence in me as a licensed master plumber. Thank you for the business! John"
Brian S.
Jun 2017
Went great. Price point might seem a bit high to some, but I believe you get what you pay for sometimes. John knows plumbing, was very responsive, and was on time for both service call, and the device install. Professional job, and the filter is performing perfectly....amazing how much it's filtering out of our water, and as wells go, we have a good one. This is now "My Plumber", and is who I will go to for any future plumbing project!
Response from NC Master Plumber LLC
"Thank you for the review. I appreciate your business! John"
Edward H.
May 2017
The plumber arrived ahead of schedule, explained what needed to be done and did it quickly and efficiently. He took the time to answer questions on other plumbing issues I was having as well. Very pleasant and helpful.
Response from NC Master Plumber LLC
"Thank you for the review! I appreciate your business! John"
Ann-Marie G.
May 2017
Once the job began, it became obvious that the toilet had been put in crooked and that this wasn't a quick fix. John took the time to get it right. He pays attention to details and takes pride in fixing things the right way.
Response from NC Master Plumber LLC
"Thank you for the review! I believe attention to detail and pride in craftsmanship are the foundation of a great Artisan. I appreciate your business! John"
Brad A.
Jan 2017
John did a great job in repairing the leak, Great Job! and in fact made some suggestions to reduce any future issues around my hot water tank. This is my first time experience working with NC Master Plumbing and would highly recommend. Top quality work, very honest, knowledgeable and a great guy who cares about what he does. Would recommend NC Master Plumber to anyone.
Response from NC Master Plumber LLC
"Thank you for the great review! I appreciate your business! John"
Stephanie F.
Jan 2017
Great! He fixed our problems and also installed a limiter on our son's shower (our hot water tank goes up to ridiculously high temperatures). He was very reasonably priced, friendly, professional, and just an all-around good guy.
Response from NC Master Plumber LLC
"Thank you for the wonderful review. I appreciate your business! John"
Michael D.
Oct 2016
Very professional. Clean fast work. Will definitely be calling john again for any plumbing work.
Response from NC Master Plumber LLC
"Thank you for the review. I appreciate your business. John"
Jill H.
Sep 2016
Great job!
Response from NC Master Plumber LLC
"I appreciate your business! Thank you for the wonderful review. John"
Stephanie F.
Jul 2016
John is definitely a master plumber! He knew his stuff, and was able to work around the "shortcuts" the builders used in our shower plumbing. He was friendly, professional, and even showed up to do the job while dealing with some major tooth pain!
Response from NC Master Plumber LLC
"Thank you for taking the time to post a review. As an Artisan with 35 years experience I do my best to provide a worry free plumbing experience. I appreciate your business! John"
Eddie M.
Apr 2016
He was great! He did the work on the first visit, and his price was almost half of the other guys. I used him because of his high Angie's List rating, and was not disappointed.
Response from NC Master Plumber LLC
"Thank you for posting a review. I appreciate your business! John"
Julia G.
Apr 2016
John responded to my request very quickly and accommodated my proposed time. He showed up on time, reviewed the faucet I purchased and got right to work. He advised replacement of both water valves which was in line with the problems I was having with the existing faucet. He completed the work, taking care to ensure the water drained out and flowed through multiple sources in the house. The repair and replacement was done in a reasonable amount of time. He took time to go through the faucet warranty when finished. He cleaned up the work area and left everything neat. The faucet looks good and works great.
I am a repeat customer and will continue to return to NC Master Plumber as my go-to for all plumbing issues.
I am a repeat customer and will continue to return to NC Master Plumber as my go-to for all plumbing issues.
Response from NC Master Plumber LLC
"Thank for taking the time to post a review. As an Artisan with over thirty years experience I strive to furnish the best possible service at a fair price. I appreciate your business! John"
Victor F.
Apr 2016
Went well...
Response from NC Master Plumber LLC
"Thank you for taking the time to post a review. I appreciate your business! John"
Michael M.
Mar 2016
He was very responsive in scheduling the work and punctual for the appointment. He took time to explain the system to me and what to check for. Very nice guy - would definitely use him again!
Response from NC Master Plumber LLC
"Thank you for the great review! Reverse Osmosis Filters are a great way to get purified drinking water. Enjoy your water! I appreciate your business. John"
Jeff W.
Mar 2016
Couldn't have gone better. John was very professional and did the job in a timely manner. He answered any and all of my questions with an obvious knowledge of plumbing. This is the guy I will call when I need anything plumbing related in the future. I would definitely recommend him without question.
Response from NC Master Plumber LLC
"Thank you for taking the time to post such a wonderful review. I believe I have a niche in the Service Plumbing Industry due to my thirty five years experience and my set of business ethics. I am grateful for your business and your kind words. John"
Cori R.
Feb 2016
He was very friendly and nice, willing to explain and accommodating. The work was well done with absolutely no issues.
Response from NC Master Plumber LLC
"Thank you for posting a review. As a Licensed Master Plumber I strive to furnish the best possible service at a fair price. I appreciate your kind words and your business! John"
Frances L.
Feb 2016
Mr. Hansen did a great job in quickly identifying the problem and replacing the faulty PRV. Yay, we have water pressure again at our house. Thanks, John, for a great job! I would highly recommend John to my friends, family, and neighbors.
Response from NC Master Plumber LLC
"Thank you for taking the time to post a review. I appreciate your business! Please call when you need a plumber! I am Plumber John and I can plumb your john! John"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
NC Master Plumber LLC is currently rated 4.9 overall out of 5.
No, NC Master Plumber LLC does not offer free project estimates.
No, NC Master Plumber LLC does not offer eco-friendly accreditations.
No, NC Master Plumber LLC does not offer a senior discount.
No, NC Master Plumber LLC does not offer emergency services.
No, NC Master Plumber LLC does not offer warranties.