Get matched with top fireplace pros in Terrell, NC

"Did a great job, cleaned out the chimney in about an hour and left no mess. Highly recommend."

"ETHAN AND HIS CREW WENT ABOVE AND BEYOND WHAT COULD BE EXPECTED. THEIR WORK WAS HIGH QUALITY AND ACHIEVED THE GOALS WE HAD SET FOR THE PROJECT AND WE COULDNâ T BE HAPPIER. ON TOP OF THAT , HE AND ALL HIS CREW ARE GOOD PEOPLE WHO WORK HARD TO GIVE THE CUSTOMER THE RESULT THEY DESERVE!!! HIGHLY RECOMMEND THEM TO ANYONE WHO NEEDS WORK LIKE THIS DONE! I ALREADY AM PLANNING THE NEXT PROJECT I HAVE FOR THEM."

"He and his team were personable polite and he was clearly very skilled Fixed all the problems with a 80+ double chimney that had been deferred maintenance when we bought the house. So pleased with his work that we had him go do some repairs on my mother’s brick porch. He is also a good communicator and gives great customer service. Would definitely recommend and use again"

"Did a good job"

"Wonderful service! Professional and responsive."

"I needed help with some shrub removal and planting in my front landscape, and got several quotes. I already had the plants, soil, fertilizer, and materials needed, but am not physically able to dig by myself. I had a means of disposing of the removed materials, so there was no haul-away included. Along with the planting, I needed to have a decorative stone wall repaired because it was starting to lean. Again, labor only. I was looking for a company that could do both. The bids for the planting work, which was straightforward and simple labor, were in the range of $400, except for New East Landscapes. Their price was much higher for the planting work, but they assured me they could do the planting within a couple of days and also repair the stone wall within 2 weeks for what seemed to be a very fair additional price. Because they seemed to know exactly what to do with the wall, and showed pictures of other projects they had done, I decided to pay the higher price so I could have one company complete both tasks. They emailed written quotes for the work, which I signed and returned. They told me the time they would come to do the planting work on Sunday, a couple of days later. The work on the wall would be done when they could fit it in, but within two weeks. On Sunday April 9, they arrived more than an hour late, so late that I was concerned they weren't coming. They did the planting work which took them less than 1.75 hours to complete. They clearly knew their plants, placed them where I asked, and the work was competent, but this job did not actually require 3 workers, which is what they brought. I paid them for that work and asked to schedule the wall repair. Xavier told me he would call me to schedule the time within two weeks and would find out the cost of a few stones that were needed to support the wall. He never called me back. I attempted to follow up with them by several phone calls, which went to voicemail that was not accepting messages. Also sent text messages and email. No response of any kind from them, and it has now been a month since they promised to return to complete the work. The wall is looking increasingly unstable and the work still needs to be done."

"Very professional and knowledgeable. Tech got our outside fireplace working great."

"Fireplace repair"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Bill and his crew are excellent! We just moved to the area and he was recommended to us and after meeting Bill, we knew we were in good hands. He’s very professional and understands his business. I would recommend him without any hesitation and will use him for future projects. Very very happy with his work!"