RON'S FIRESIDE SHOP
About us
We're a full service hearth and chimney sweep company. Ron Sr started this company close to 40 years ago! We value each and every customer!
Business highlights
Services we offer
We offer the best products and services around SE NC. We clean chimneys, gas logs sales, pellet stoves. As you can tell we handle every aspect of the chimney and hearth field., restore chimneys, wood stoves
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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71% | ||
5% | ||
5% | ||
5% | ||
14% |
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We contracted with Ron's Chimney to perform a basic fix in October of 2013. After several months of hounding them they finally finished the job in July of 2014. Not only were they unprofessional in their customer service but the workmanship was substandard. Now a year and a half later we found out that the chimney cap they installed was inferior quality and is not preventing rain from entering the chimney. Furthermore, instead of installing a standard chimney cap they customized something that they jammed into the chimney opening, so needless to say, now we are stuck with paying somebody else to remove it and install a correct cap. Was the most expensive lesson I have learned in a long time. What a rip off! We will never use or recommend them to anybody.
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"Hi Member, I truly appreciate the good review it means the world to me. Thanks again, Ron Jr"
"Thanks We try very hard!"
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Ron and Al covered our furniture with plastic and attempted to clean up as much of the brick dust as possible when they were finished.
Ron, Jr. is knowledgeable and friendly. He knows his end of the family business well.
"Member, I've enjoyed reading your post. Our company strives to be the best at what we do. It was a true pleasure to work for you and your family. I hope your new fireplace brings you and your family many happy days! Thanks, Ron Jr"
"Hi Member, I'm sorry your experience with our company was not a pleasant one. We're in the business of preventing fires fire safety is our top priority. I will tell you were not the cheapest chimney company only the best. We carry all insurances which is very costly, I personally cleaned your chimney and it was dirty. Our prices are fair and we have thousands of satisfied customers. Thanks, Ron Jr"
"Hi Member, Sorry if in anyway, I made you feel unappreciated. I personally value every customer, without our customers we would have nothing. You and your husband were a pleasure to work for. As far as the blower I don't remember anything about that. I'm human some days I have bad days. It's never my intention to make any customer not feel important. I appreciate you and your husband. Thanks, Ron Jr"
"Hi Member, I honestly don't remember this we strive to be fair with every customer. I apologize if our services were not to your liking. Thanks, Ron Jr"
Licensing
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