"Bo was a very professional technician who didn't try to up sell me on anything and did a very thorough walk through on a system I knew nothing about."

"Glenn Griffin is very responsive and professional. He scheduled his technical specialist, Kevin Trimbach, to come service our central vac system at our convenience. Kevin was on time for our appointment and got right to work to competently trouble-shoot the system. We needed a new power unit for our 16-year old system as the components that had gone bad are no longer in production. Kevin had a new unit in his van, put it in and tested it thoroughly. It works great! We appreciate the professionalism and excellent service we received from both Glenn at Aerus Electrolux and Kevin of Affordable Home Enhancements."

"They found problem , duct cover was damaged when new roof was installed flap would not open causing lint to build up and Ductmasters fixed it so we could use dryer. The roofing company did come next day and replaced damaged part . Ductmasters did a great job and got us going again."

"Brad is a top-notch salesman. I bought an air purification system from him. There was absolutely no pressure to buy. The system sells itself. Brad was quite knowledge about the system and the demonstration was very professional. I recommend him and the system without any reservations."

"Very quick and professional response from the company. Tech Curtis responded quickly, arrived on time, very knowledgeable, diagnosed the issue and repaired immediately. Would definitely hire again and recommend!"

"I contacted Duggins, in addition to numerous other heating and cooling companies, to obtain an estimate on replacing my entire HVAC duct system.  Having had some issues with it over recent years and doing quite a bit of research, we knew we were ready for better insulated flex duct, better air quality, and a more comfortably conditioned second story in our Cape Cod home.

David Mitchell was my service consultant.  He was very patient and thoughtful when responding to any of my questions, as well as providing thorough responses.  He listened to the issues that I told him we wanted to address, and very adequately proposed possible solutions.  He did not try to 'sell' me on anything I wasn't conveying I wanted, and offered his professional opinion on how to achieve my desired outcome.  Once provided with the final proposal, I was very pleased.  It came in quite a lot lower than the #2 company I was also considering.

My only additional consideration was to be assured that there would be no possibility of any sort of contaminant(s) left within my duct system / heating and cooling unit.  I had done some research on this issue, and David was more then willing to look over some internet links I sent to him regarding EPA approved sanitation products, etc.  To address these concerns, Duggins sub-contracted with The Duct Doctor to come on site to sanitize the one return box they were unable to replace, in addition to the blower, coil, etc.  I was not only very pleased that they made the effort to do this, which ultimately won them my business, but I was also very impressed with Jim Gehling, of Duct Doctor of the Triad.

The crew of three technicians that completed my job were timely, polite, and efficient.  They were thorough, cleaned up after themselves, and went to fairly great lengths to assure that my flex duct that ran through a chase to the second-story was completely removed and replaced.  Instead of cutting a whole into my wall, one of them was very resourceful and created a sort of internal ladder to access the chase, then climbing up inside to cut a whole slightly larger through the floor above so that they could pull the new flex duct down into the crawl space.  This saved me the additional work of replacing / repairing drywall!

I was VERY please with the estimate, the crew, and the work that was completed.  I will likely be switching my seasonal inspection contract over to them.  I would not hesitate to recommend Duggins Heating and Cooling to anyone. . ."

"David was fantastic! He responded to my request for a quote with a phone call right away. He was able to arrive within a few hours (on a Saturday afternoon!) and was able to diagnose the issue in no time. He explained it with clarity, told me how it would need to be fixed, which included purchasing parts, so he'd need to come back on Monday. He arrived promptly this morning, fixed the issue in no time, and the house had heat again. What really makes David's work worth such a positive review is not just that he was fast, affordable, thorough, and super friendly. He also went above & beyond - once he was done with the heating system, he mentioned that he did plumbing as well. I told him my garbage disposal hadn't been working for about a week and he volunteered to take a look. He fixed it right away and refused to give me a bill for it! Also, when he noticed an issue with an outdoor outlet that needed attention, he alerted me to it so I could get that fixed later (wasn't a dangerous thing so no rush). As a single woman, I need to be able to trust professionals to assist with things like these. From the first phone call, I knew I would be able to trust David and he did not disappoint. I've already told my neighbors about him and I WILL call him again if I need HVAV, plumbing, or electrical work in the future!!"

"did a great job fixing my heat pumps"

"He called right away and came out and fixed te problem.good customer service and knowledgable."

"The individual arrived sooner than I anticipated which was a pleasant surprise. Repairs were accomplished quicker than I anticipated and was very fair with the price charged. Would strongly recommend Carter HVAC for repairs to your A/C and Heating system."