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Berico Fuels Inc
Electrical Baseboard or Wall Heater - Repair, Chimney or Fireplace - Clean and Inspect, Brick or Stone Fireplace - Install,
About us
Berico Fuels is your always dependable heating and cooling company! Since 1924 we have provided residents and businesses throughout the triad with heating fuel, propaine, kerosene, diesel, and gas. We also specialize in heating and cooling unit installations and service. Call us today at 336-273-8663 for any service needs. Don't get stuck in the cold this winter. Berico, Carolina Fuels, and Alamance Oil Company are dedicated to keeping your home the right temperature 24/7, 365. If you are a homeowner in need of heating fuel or propane, or maybe having problems with your heating or air conditioning unit, we understand you want fast, dependable, and affordable help. On a cold winter day when you need a furnace repaired, it is a top priority. Conversely, a hot summer day with a broken central air conditioning is not only uncomfortable, but also unhealthy.
Business highlights
Emergency services offered
101 years of experience
Services we offer
Diesel, Gasoline, HVAC System Installation, Kerosene, Motor Oil & Lubricants, Propane, Residential & Heating Oil Delivery
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8629 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 10% | ||
| 4% | ||
| 2% | ||
| 1% |
Showing 1-25 of 629 reviews
Tim S.
May 2023
We recently purchased a home in which the heating ducts had to be replaced because of age. We have used Berico for 20+ years and so gave them the job. Tim and Blake came out to do the job which took a day and half. To be honest I thought I would have to do some clean up after the job BUT these two techs were Fantastic. We realize Berico is the premium heating and air company in the Triad. However Tim and Blake were polite, detail minded, and very professional. The work was outstanding and the two left nothing for us to clean up. Paying a little more is well worth the quality of work they did.
Response from Berico Fuels Inc
"Thank you so much for taking the time to give us a review! We love hearing from our customers and look forward to sharing with our team!"
Joyce S.
Jan 2023
The service technician was very professional and helpful. He explained things to me and helped me understand my system better.
Response from Berico Fuels Inc
"Thank you so much for taking the time to give us a review! We love hearing from our customers."
Alan S.
Nov 2022
It went great
Response from Berico Fuels Inc
"Thank you so much for your time to provide a review. We truly enjoy hearing from our customers and greatly appreciate your business!"
Will M.
Jul 2022
When it mattered the most for Berico to show up and be there for me — they failed terribly. Berico is not a reliable company in times of urgency. I will not use their service again and I would not recommend them. Especially if you’re looking for helpfulness. My 19yo unit went out on a Friday evening. That in itself understand poses issue in acting quick. This sadly also happened in 90+ degree weather. Very bad timing. Berico came out told me a laundry list of issues that needed to be tended to (or replace it) and insist on collecting its diagnostic fee so the service person could go on their way. They were more concerned in collecting their money than helping me. I immediately went out, knowing I wouldn’t have air conditioning all weekend and especially during the hot heat. I paid $700 for a 700 sqft portable unit knowing I had to figure out how to keep the better part of 1700 sqft cooled. I was left really not knowing what to do nor what my options are. The following week I reached out to Kemco. And wow was I angry!! Not because of what Kemco wasn’t doing, but because of what they did! They first jumped to make sure I was fully equipped to keep my place cool. I was struggling to do so! I ended up needing three temporary units to carry me through. Kemco not only jumped to ensure I was comfortable while I waiting for the unit that they quickly helped me purchased. This experience with Kemco has continued to fuel anger towards Berico. I had an established relationship with them. They FAILED me when I needed them the most. They are absolutely being judged over when it matters most for them to live up to their promise. What‘s even more frustrating is their lack of accountability and responsibility when I expressed my concerns to them. i received a generic apology and even admission that providing customers with temporary units is standard practice. They did nothing to retain my business or to remedy their mistakes.
Response from Berico Fuels Inc
"Thank you Mr. [Member Name Removed] for your report. It is always our goal to provide first class service and exceed our customer's expectations. In your case, despite our best efforts to provide both a repair and replacement quote it seems we have been unable to provide you with a satisfactory response. Despite some inaccuracies to your report above, we are glad you have found comfort with another contractor."
Angie T.
Dec 2020
GREAT! We have used them now for a few years since finding them. They are great!
Kim C.
Nov 2020
They delivered ahead of time
Response from Berico Fuels Inc
"Thank you so much for your time to give us a review. We look forward to sharing with our team. If there is ever anything else we can do for you, please let us know."
Stephen W.
Sep 2020
The job went as expected. I am using Berico for another AC repair.
Response from Berico Fuels Inc
"Thank you so much for the kind review. We sincerely appreciate your business and love having you as a customer!"
Marion S.
Aug 2020
Great representative was very professional so the issue and all is good now
Response from Berico Fuels Inc
"Thank you so much for the time to give us a review. We love hearing from our customers and will gladly share with our team! Please let us know if there is anything else we can do!"
Thomas K.
Jul 2020
Everything was fine
Response from Berico Fuels Inc
"Mr. [Member Name Removed] thank you so much for your review. Our technicians love hearing customer feedback and we look forward to sharing with our team! We will shoot for 5 stars next time! Have a great day."
David P.
Jul 2020
Berico sent out a very knowledgeable, professional service technician in a timely manner and got me up and running for a fair price! Very pleased!
Response from Berico Fuels Inc
"Mr. [Member Name Removed] thank you so much for your review. Our technicians love hearing customer feedback and we look forward to sharing with our team!"
Mary C.
Jun 2020
All went well. I trust this company and staff and will continue to use them.
Response from Berico Fuels Inc
"Thank you so much for your review."
Marilyn J.
May 2020
The worker arrived on time. He explained exactly what he would be doing.
Pamela D.
Mar 2020
They were always professional and helpful
Response from Berico Fuels Inc
"Thank you so much for your nice comment! We sincerely appreciate your business."
Gail B.
Mar 2020
Great. I have been a Berico customer for 45 years and they always come when I need them and do a stellar job.
Response from Berico Fuels Inc
"Hello There! Thank you so much for your kind comments. We value you as a customer and sincerely appreciate your business! We will be here for you."
CHRIS S.
Jan 2020
AWESOME JOB
Response from Berico Fuels Inc
"Thank you so much for the great review! We sincerely appreciate your business!!"
Louis C.
Jan 2020
As expected
Response from Berico Fuels Inc
"Thank you so for you nice comment! We sincerely appreciate your business and please contact us if there is anything else we can do for you!"
Mary S.
Nov 2019
Great, very happy.
Response from Berico Fuels Inc
"Thank you so for you nice comment! We sincerely appreciate your business and please contact us if you have any concerns. We will be here for you!"
COLE D.
Nov 2019
These guys did an amazing job and came back three times to ensure everything went well. They are in their own league when it comes to quality service.
Response from Berico Fuels Inc
"Thank you so much for your great review. We sincerely appreciate your business!! We love having you as a customer."
Norman R.
Oct 2019
excellent work done
Response from Berico Fuels Inc
"Thank you so much for your kind review. We sincerely appreciate your business!"
Claudia T.
Oct 2019
Installation of a new return went flawlessly. Technicians were skilled, courteous, and professional and left the work area neat and clean.
Response from Berico Fuels Inc
"Hello There, thank you so much for your great review. We sincerely appreciate your business!!"
Angel O.
Oct 2019
It went well.
Response from Berico Fuels Inc
"Thank you so much for your review. We sincerely appreciate your business!!"
Francine H.
Oct 2019
Always great to deal with!
Response from Berico Fuels Inc
"Thank you so much for your review. We sincerely appreciate your business!!"
Chris E.
Oct 2019
Berrico is always johnny on the spot. Great service and knowledgeable technicians. They look professional in their uniforms and their attitude is always pleasant.
Response from Berico Fuels Inc
"Thank you so much for your review. We sincerely appreciate your business!! We love hearing all the nice comments."
Amy H.
Oct 2019
Wonderful company. Very helpful front desk. All the technicians have arrived on time, done a good job, and cleaned up any mess. Highly recommend.
Response from Berico Fuels Inc
"Thank you so much for your sweet review! We aim to provide exceptional customer service!! Thank you for being a Berico customer."
Barbara L.
Oct 2019
They did a good job fixing our propane wall heater!
Licensing
State Contractor License Requirements
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FAQ
Berico Fuels Inc is currently rated 4.8 overall out of 5.
Berico Fuels Inc accepts the following forms of payment: CreditCard
No, Berico Fuels Inc does not offer free project estimates.
No, Berico Fuels Inc does not offer eco-friendly accreditations.
No, Berico Fuels Inc does not offer a senior discount.
Yes, Berico Fuels Inc offers emergency services.
No, Berico Fuels Inc does not offer warranties.