Get matched with top deck and porch pros in Spring Lake, NC

"Freeman did an excellent job. He went above and beyond making my decking very beautiful."

"Everything went super smoothly with this project. I was able to explain what I needed and have the foreman completely understand what I wanted in terms of design. Work was executed very quickly -- took about a week due to some weather. They worked tirelessly from 8am to 4pm every day of the job. I would absolutely hire them again!"

"Very professional and the continuous communication was awesome since I was coordinating the work remotely"

"Glenn is very knowledgeable and very skilled. He is honest and came in below his estimate range. He skilfully handled a tricky situation with the existing carpentry (done by a predecessor) being out of square. He is very responsive and detailed."

"Branden and his team are incredibly knowledgeable. Very clear in communication and customer centric. Simply a customer’s Delight!"

"I was extremely pleased with the work by Omega. The gentleman (Rick) providing the quotation was very professional, and was very knowledgeable. His professionalism and dependability leading up to the work actually being done was exceptional. It is my pleasure to highly recommend Omega to any prospective customer."

"Bottom line is I can’t recommend Pro Build and Design. Below you will see why. There are plenty of general contracting companies in Fayetteville that will provide the proper service during the entire process until the job is done. This didn’t happen with Pro Build. I needed a front and rear door replaced on my rental property and Pro Build and Design was recommended to me by a friend. I contacted Brandon at Pro Build on the 14th of Nov and he was responsive, sending a team out on the 19 th. He was clear with the estimate and explanation of the work to be done. But once I made the initial deposit (roughly 80% of the total bill) on the 20th of Nov that responsiveness stopped. Here’s where the issues began. 1) He never sent a receipt until I asked for one. When he did it was a cell phone picture. No real invoice or receipt via email and I still haven’t seen one (It’s now 23 Jan 25). 2) After that payment, I didn’t hear from Brandon for two weeks until 3 Dec when, again, I reached out to him asking for a status on the doors. I’m told the doors will be in on the 12th of Dec and install will be on the 13th. 3) The 13th comes, and I get a message saying he can’t install them that day because the city of Fayetteville moved an inspection on them. New install date of 16th Dec. 4) Fast forward to the 29th of Dec and the doors still weren’t installed and no status updates from him over that two-week period. New install date of 2 or 3 Jan. I ask again for an invoice and receipt for my payment (tax write off). No response to this. 5) 3 Jan comes and no status on the door until I reach out to him at 8 pm. I’m told that he tried to contact the tenant but didn’t hear from her (she never got a call), so he’ll try again tomorrow. 6) 8 January comes and the install is finally done. He was quick to ask that I pay the remaining balance on the 9th, which I did. 7) 16 January I ask for the final invoice and receipt, and he tells me he sent it last week. I never received it so asked for him to resend it. It’s now the 23d and I still haven’t received it. But I have received a bunch of reasons why he hasn’t sent it (working, it’s been cold so dealing with pipes, another city of Fayetteville inspection, I’ll have it to you in an hour, I’ll have it to you once I get free, etc…) 8) I also asked for a receipt of the $1900 doors I purchased for a few different reasons (if I need to replace it at some point, it’s considered an upgrade for selling the place, taxes, insurance) and his response was “Usually customers don’t ask for receipts because it’s the contract you’re writing off not the doors. You didn’t purchase the doors, my company did.” I’m pretty sure the $1900 for the two doors came out of my account so I did purchase the doors. You picked them up and installed them. Pros: · Doors work and look good. Had minor issue with the fit which was fixed the next day · Responsive initially · Cleaned up the work and left the place in the same condition as when he started. Cons: · Poor communications after the initial payment until the last payment was due when he was quick to ask for my last payment. I had to reach out to him every time. · Poor service regarding providing invoices/receipts. Still haven’t received either. · Took 56 days from start to finish including 28 days after he had the doors."