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"Unbiased, prompt, knowledgeable and an overall pleasant experience for a not so pleasant scenario. Would recommend to anybody even thinking about a mold inspection and testing."

"They did a great job on our home. Everyone we came in contact with was very professional, respectful, and courteous. They listened carefully to all of our needs and put together an effective strategy to handle our mold remediation project. I would highly recommend them!"

"When you experience this type of loss, all you need is the company you hire to be competent and complete. That is what we got with East Carolina Restoration Services. They did the work, respected our home and worked with the insurance company to make sure everything was covered so that we could get back to normal."

"These guys over-delivered on this project. I was adamant about replacing the carpet in this rental property but a friend suggested that I try to get it cleaned instead. In addition to making the carpet look brand new again, they were able to remove stains that I was certain couldn’t be removed. They were also very accommodative on timing, which was important because of my work schedule. Great experience."

"The project was a full encapsulation by Triangle Reconstruction (TR) of a 600 sqft crawl space. I purchased an Angies List deal from TR after consulting many of the reviews (good and bad) that others had written on AL. I tend to view with a healthy dose of skepticism interactions with businesses that have gotten my attention with 'deals', but I was hopeful, given the previous reviews. So I was eager to determine, starting with the first visit from their inspector (Nate), as to whether a) the deal was going to pan out as advertised and b) how much up-sell pressure I was going to have to endure. Nate did confirm the details of what I had already purchased and though he gave me a few additional options to consider, I never felt pressured to purchase any of them. I also appreciated Nate's honesty with several of my probing questions, including one "I don't know" answer, but with a promise to investigate and find out (which he did). My direct interaction with the owner (Rob) was limited (mostly on the front end of the project), but I found him to be very responsive to my calls and emails. The majority of my interaction was with Brian, the Production Manager, who I would say epitomizes what "Customer Service" is supposed to be like (more on that later). Day 1 was mainly spent removing the old insulation and cleaning the subfloor and joists, including a bit of mold remediation. I paid extra for the mold remediation but felt it was worth it given the results, as well as my desire to avoid possible future Buyer Inspector concerns whenever we decide to sell. Day 2 involved the actual encapsulation and proceeded smoothly and quickly (they were done in a 1/2 day) and did a very thorough job. Back to my Customer Experience ... I want to highlight that during the entire process, Brian kept me well informed (with phone calls and texts) about what would be done (and when) and reiterated at least 3 or 4 times that TR did not expect me to pay a single penny until I was completely satisfied with the job. Others may say that, but I found it to be true, since the new air duct installation (by their HVAC subcon) delayed the final inspection by a week and I did not hear a peep from TR about paying up. In other words, they did not even mention the bill until after the final inspection was done and I was satisfied. Also, I'm fairly hands-on with renovation projects at my house but was never made to feel (by Brian) any annoyance with my being too 'particular' about the details of the project. Brian welcomed me to conduct the final Quality Check with him and he made corrections to the few items on my list, right as we did the final walk- (actually 'crawl')-through. Sorry, couldn't resist. All in all, this was one of the more pleasant interactions I have had with companies providing a service at my house and I would not hesitate to call TR again or recommend them to family, friends and neighbors."

"This company is very professional and does a good job. I was very satisfied with the over all service and how they was there to help us out with all the information we needed. I will recommend this company to all of my family and friends."

Environmental Mold Emergency is fast, affordable, and dependable. I provide my customers with the best quality service as I can. Please call for an appointment.

"It turned out well. I used it shortly after I purchased the deal. There were additional charges beyond the big deal amount as I had them repair something that they found while doing it. They did everything as advertised and then in addition to that, they also fixed some molding around the chimney that had become cracked and weathered. I had not used them before. There have been no issues since the service was provided."

"Mr. Arnold and his crew were very professional and friendly. The quality of his work was superb and the price was excellent. He worked with us long distanced (Indiana and Georgia) to save our North Carolina family home. He went WAY beyond the job. We had a roof installed by a major hardware company and they did not properly cover it during a massive storm. Almost every room was destroyed. He immediately dried out the house and did mold remediation. In addition, he helped with repairs and helped us find contractors for services his company did not offer. We feel blessed for his help and honored to have met him. We HIGHLY recommend Mr. Arnold, his company "Premier Cleaning and Restoration", and his crew."

"Called and explained to them why i needed and was looking a dumpster. They were very professional and courteous answering all my questions I had. Delivery was on time and professional. I asked them to put it in a certain spot if possible and they were able to do it no problem. Definitely would call them back and use their services again."