Get matched with top chimney repair specialists in Simpson, NC

"My home has a chimney that was unsafe to use (cracked masonry liner). I dreaded the time and cost of a tear down and replacement. I contacted "Shamrock Chimney" and scheduled an appointment with their lead technician "Tony". He suggested a less costly and safer alternative (steel liner and a resealing of the outer brickwork. The work was performed over a two-day period. I am fully satisfied with the results. One thing I really apricate is the communication during the project. The "front office" would let me know by either phone or email when the project would start, and then Tony and would give me updates. All and all the whole process went smoothly. Also, this was my first time with "Angi", I hope to use their services again in the future."

"Consolidated Roofing Systems is simply the best. From Fred and Billy and the entire crew, customer service really impressed me. I haven't seen that kind of customer service for a very long time. The workmanship is superb from start to finish. The product is definitely top of the line. I'm so glad I found this company and would certainly recommend them to anyone. Thanks for a great job!!"

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"The initial meeting went fine, the man who came out seemed very knowledgeable.  Once they began the work, they finished in a timely manner, although I did notice they hit concrete in one of the locations they were trying to dig.  When I came home after they were done (I had left the final check with my daughter to take care of - mistake), I noticed the 'repairs' to the bricks were extremely sloppy:  completely different color mortar, etc.  There was a lot going on at the moment so I did not contact them right away, and then I procrastinated further since some time had already gone by and this was cosmetic, but when I finally did contact them, I was told their brick person had been fired and they would fix the problem, and he would call back the next day.  He did not call, so I sent pictures a few days later and my husband called a month or two later, but they never contacted us.  Later I found out that they had not submitted the final inspection report to the county by the deadline so things could be properly closed out, but since I did have a copy, I was able to send that in.  By the way, the 'inspection' was based on a review of the 'drive logs.'  Now I have had additional cracks/sticking doors inside and I think there may be a new crack outside (I have not compared yet with my pictures taken earlier to verify it is new.)  I have not yet contacted them about this problem to see if they will respond.
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"Ken did a great job repairing our gas logs. My only issue was that he can be difficult to contact as his voicemail mailbox is always full so I had to text him."

"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore.
The major problems were:
1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.  
 2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes! 
3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone.
In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame.
Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality.
These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised. 


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With 15 years experience in the business, I pride myself on my professionalism, as well as my ability to complete each project to the homeowner's satisfaction. I handle appliance repair in Tarboro and the surrounding areas. Call today!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Established in 1978, East Coast Masonry continues to deliver the best workmanship, for less. We have an outstanding record of workmanship, dependability, and skilled laborers the industry has to offer. We provide only the best in materials, crafts and products. When choosing East Coast Masonry we want you to know that you chose the best.

I have over 24 years of experience and take pride in my work. I will work to your satisfaction. I'm very particular, detail oriented and will only consider a job finished when we are both satisfied.