Best basement waterproofing pros near Simpson, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"The Tar Heel Basement Systems Team was a true pleasure to work with. From the very first meeting / inspection with Nathan S to the actual installation and receiving the final product. Also, just to note...the installation team with Tar Heel Basement Systems was excellent. They answered all of my questions and provided daily updates on the installation progress. They provided me with pictures and again answered ALL of my questions and was super patient with me. The work quality was top shelf. I am more than satisfied with the quality of work performed! Thank you again to the great installation team that installed my crawl space enclosure, shout out to Stephon, Matt, and Jorge (and Nate)...great job guys!!!! and very much appreciated! Also, thanks to Nathan S for all of his great advice and wisdom in planning this project for me. Yes, Tar Heel Basement Systems did a great job!!! Thank you!!!"

Impact Crawlspace is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have over 15 years of hands on experience, to provide innovative ideas and suggestions tailored to your homes needs. We focus on Impacting your homes health, looking at energy savings and solving complex moisture problems within the crawlspace and other areas that may need attention. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

"We never knew how bad our crawlspace was Until we got an evaluation but we are glad we did From start to finish everyone we talked to and had Involved were very communicative about everything we had to have done and they were All a pleasure to work with Josh and Luis finished The project in a reasonable amount of time and we are very happy and pleased with the work they’ve done our floor is leveled now and crawlspase looks great now we would recommend Moisture solutions & crawl space repair to anyone who needs their services."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Who you meet for the initial consultation will be there every step of the way for your project from start to finish.

"My wife and I purchased our home (ranch 1495 sq', built in 1958) and realized it needed a lot of foundation work due to years of moisture damage. This included replacement of the main girder, 41 joists, and mold remediation. While we were at it, we let Triangle Reconstruction guide us through why encapsulation is the preferred method for eliminating our crawlspace moisture issues. So let's break down the score: Overall = A - This will be explained as I go through the other metrics Price = B - Triangle Reconstruction was competitive. They were not the cheapest, and no where close to being the most expensive. This was a $30,000 job. It was one I have never done, and hope to never do again. One of their workers even took me on a tour of the crawlspace explaining the foundation repair, the French drains, the sump pump. I was able to see how much work they did, and because of that, I felt I found a company that priced things fairly. Quality = A Work was done as expected in a reasonable amount of time. The job was permitted and the town inspector passed the project without issue. The inspector mentioned that his house is encapsulated and the work, both the foundation and encapsulation were done well. There were some minor items that I noticed, and Triangle Reconstruction was able to come back onsite an address. They worked with our schedule and completed everything to our satisfaction. Responsiveness/Communication = A The great thing is that for our project there were two people looking working with us, Drew and Rob. When we had a question and needed an immediate or quick response, it is best to pick up the phone. My wife and I were able to reach Drew or Rob without issue. We worked with Drew early on, he was our first point of contact, so we never felt uncomfortable picking up the phone an calling him. He insisted we call him with any questions. Once we met Rob, that same level of comfort was established. I mostly emailed with Rob (it was a little slower i.e. not immediate response, but more than acceptable. However, getting him on the phone was never an issue. I add that our culture's expectation to texts and emails is immediate, and those expectations should be tempered. It is important to understand that Triangle Reconstruction provides numerous avenues to contact them, and my wife and I never had an issue. So they respond to emails, to phone calls, and their crew shows up and works when they are scheduled. Scheduling with Triangle Reconstruction was relatively easy and they worked with us, and we with them. Punctuality = A They arrived in the morning, at a reasonable time (not too early), and were usually working when we got home. They did not work too late, which was comforting as I like to settle down after a day of work. I found this showed respect for our time and our home life. This was not the stereotypical experience of a contractor working like a college student goes to class. They were efficient and ultimately effective. Professionalism = A Drew - very knowledgeable, willing to follow-up and check in Rob - very knowledgeable as well, understanding, willing to take the time to come onsite and answer questions, address concerns. I felt like they were both available and genuinely cared. The crew - super nice, and respectful. I think it went well. I am skeptical of contractors, mechanics, anyone that can easily get over on me. It is important to be an informed consumer. It is important to ask questions of your contractor, and be involved in the process. Triangle Reconstruction allows this. I would hire again with hesitation. I am currently monitoring our crawlspace with humidity sensors and Rob is helping us tweak the settings as we wrap up the project. I think Rob, Drew and crew have a good thing going, and I wish them best. Update 9/19/2017 - I use AcuRite humidity sensors and noticed I had an area that was a little high, slightly above 60%. Triangle Reconstruction came back onsite, repositioned the dehumidifier and now things have improved. Rob had no issue making sure the appropriate humidity level was maintained and consistent throughout our crawlspace."

"Positive experience.....complicated case with many challenges."

"On time, makes recommendations about crawl space vapor barrier & home maintenance needed. Performed inspections."

"They did a good job, but some additional yard clean up was needed to be done after they had finished."

I am a licensed general contractor that specializes shingle and metal roofing. I have been in the roofing business for 12 years. Bryton Roofing is licensed and fully insured.