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Find top lawn mower repair services in Sherrills Ford, NC

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Recent Lawn Mower Repair Reviews in Sherrills Ford

    Even though I needed the repair in the height of his repair season, he got me in within days. His price for transport of the tractor was the lowest in the area. Not only was his personality warm, he took the time to be an 'instructor', even on things he was not repairing. He could have made more money on suggesting fuel filters or a fuel change, as my tractor was 'missing' as if it had a carb problem. He gave me some tips & tricks to make it through the summer. He also could have charged a full hour rate but instead charged me a 1/2 hour rate. I told him I had found the belt on the OEM site and it was $79. He assured me he could get a belt for much cheaper, and he did. When he delivered it, he gave me suggestions on maintenance that I could do myself. I recently bought this tractor, used, from one of his competitors. I could have probably called that competitor to complain about the condition of the belt when he sold it to me, but I just didn't want any more dealings with him so even though I knew I may have got the belt replaced for free, I chose to deal with someone else, even at a cost. I will keep this repairman for life if his service continues with such honesty and warmth
    DIXIE M.
    Our 8 year old Sears LT1000 riding mower had been performing poorly this season. I had been changing the oil and doing PM on it (blades, belts, etc.) but it began running rough, cutting off. Then it began to be impossible to crank, but would after turning the engine past "top point" a couple times. I thought it was a bad starter, but then it began to blow white smoke, choke down and backfire. Checked the oil and there was gas in it. Thought gasket had blown. We checked Angie's List for small engine repair in the Hickory NC area and found only Charlotte businesses listed. A neighbor recommended Mt View Home and Garden. What a find! If you need work done in this area, this is the place. The mechanic in back was finishing my sentences before I was halfway through explaining the symptoms: Carbeurator. He promised it in a week, then finished it in 3 days (even though it was the week before July 4th!). A very detailed WRITTEN explanation from the mechanic on what exact problem(s) were and what they did to fix it. Emptied all fluids out of engine, pulled and re-built the carb and gasket and replaced oil all for less than $80! The clogged carbeurator was blowing by gas, causing the cylinder to flood and "lock up" hydraulically, then flood the crankcase. Good news is the starter was fine; These folks work on everything from large farm tractors to weed whackers. Quick efficient service, no slick talk or price jacking. Christian family owned business that is responsible to the community it serves. Add this one to the list Angie
    Anthony C.
    He is very accommodating and will come to your home. He does the work that day and has very reasonable prices.
    Fred & Shirley P.
  • M&D Small Engine Repair
    Excellent prices and excellent service. I sent my stuff to another guy and he said it would take a week and this guy knocked it off in about an hour and a half. I spent about $40. I saw them about 2 months ago.
    Wesley C.
  • Burke Outdoor
    The Company worked on our lawn tractor until they found the major problem. It was not as obvious as we had hoped. They did not give up and worked 4 times on the tractor and fixed it. I think they were very professional about the job and I salute them
    Larry S.
  • Bens Small Engine Service & Repair
    I have used Bens about 8 times so far. This last time was for a push mower we use for trimming around the raised garden beds. I would pull the cord 40 times and nothing would happen. Ben replaced the spark plug, drained off some overfill on the oil, and sharpened the blade. Works like new now, and starts with one pull. Very satisfied
    Marty C.
  • Fast Mobile Mower
    There were zero providers on Angie's List (within a 30 mile range) so I had to 'take a chance'. I must first admit, I repeatedly told the guy that I was in NO hurry so I'm sure he was comfortable and assured in moving our first appointment out. What I liked is, when he had to move the appointment, he gave me plenty of notice and more importantly, asked if I wanted him to make other arrangements. Again, I had no rush so it was mutual. The week of our service, I then had to move my appointment out by a few hours. He was not upset (I explained my re-scheduling was due to charity work for a young man injured in Afghanistan the prior week) and assured me that if he could move other appointments up for the day, he'd still try to fit me in, which he did. He was responsive, well-mannered (without being a 'salesman'), efficient, and most assuredly, cleaned up after himself. He wouldn't even drive across my lawn, even though my own car was on the lawn while I unloaded heavy items. I did not tell him I was subscribed to Angie's List until the job was done. I wanted to see how he'd do. After the job, he took the time to explain many things about my mower. Considering I had caused him to change appointments resulting in me being the last appointment on a Saturday, I was impressed that he took the time. I do not like choosing someone who's not on Angie's List but I'm glad I did and I"m glad i get to put a positive review in for this business
    DIXIE M.
  • Bens Small Engine Service & Repair
    Did nothing I emailed him twice and left 2 voicemail's this past week for a mower he posted on craigslist the first call and email was less than 10min after he posted it. Never received any contact back if it was sold or not. Highly unprofessional
    Bryan W.
  • Granite Machinery & Equipment
    At first, it went well, new blade, oil change/tune up. The mower needed a new drive disk and I had that replaced as well. John was very attentive and picked up and delivered my mower ($30 fee, but well worth it). However, when it was returned on Friday and I used it for about 30 minutes on Saturday, the lawnmower would stop moving until I placed it into a higher gear. I stopped using it and called John on Monday. He came and picked it up. When I checked on it on Thursday, I was told by the mechanic that part of the transmission needed adjusting. Once again, it was returned on a Friday and I used it for about 30 minutes on Sunday this time, the same thing happened. This time, I had my brother take me and the lawnmower to the place so that I could speak to John face to face, feeling that this was fairly frustrating, as I did not have this problem before. John assured me that they would take another look at it and call me back. I never heard from them, so I called on Thursday. John told me that the mechanic had found the problem, a seal in the engine was leaking, which caused oil to drip onto the drive disk, which, in turn made it slip. John told me that they would finish up that day and would call me. I never heard from them, so I called on Friday morning. John said that they were finished and had tested it several times, driving it 'up and down this small hill about 50 times' and could not get it to slip. When I asked how much, John replied that there would be no charge, since he felt that the aggravation and the fact that they didn't catch it the first two times was their fault. Well, they returned my lawnmower on Friday. The claim of driving it around has to be false. I got on my lawnmower and, just because of the trouble I'd had, decided to test drive it. I noticed it was a little sluggish and the throttle wasn't as responsive as before, but decided that I'd see if that didn't improve once it warmed up a little bit. I placed the mower into 1st gear and drove for a little bit, maybe half way around my house, changed to 2nd drove out to the mail box, got my mail and dropped it off on the porch. I throttled back, placed it into 3rd gear, throttled up after starting to move, and drove around the back of my house again. About 2/3rds of the way around the house, it made a horrible grinding noise, bumped a couple of times and slowed down. I had driven the mower MAYBE a total of 100 yards. The mower had been at my house about 30 minutes or so.... I immediately turned it off and called John right and reported it. His response was that it had him stumped (obviously) and the only thing that he knew to do was to get into the transmission (which we had discussed before but he had elected NOT to investigate) and see if that was the problem. He also swore that he had even mowed another customer's lawn with it to make sure that it was running right. He's going to pick up the mower on Monday and promised to make it right. Here's my problem with what he said. First of all, I don't believe that they drove it '50 times' anywhere, unless this is when they tore the transmission out of my lawnmower. Second of all, he's yet to knock on my door when returning the lawnmower or call me when he's told me he would. Here's an example of the above statement: On Friday, I had a contractor at the house and we were outside, but behind the house. My front door was open, there's two vehicles in the driveway. John came by, dropped the lawnmower off and left while I was outside. It was real quick too, the contractor and I weren't at the back of the house more than a couple of minutes. He had to hear us talking and walked around the side of the house or could have called when he was coming by to drop it off. Thirdly, why did he mow another customers yard with my lawnmower? He could have easily mowed my yard after contacting me to tell me he was on the way. In other words, I think he's lying to me. I don't trust him anymore. He's got one more chance to make it right and I'm going to let him try, but only because he said that he wanted to make sure it was fixed. If my lawnmower isn't fixed this time, I'm taking it to somewhere else. At that point, I'm also filing a complaint with the Better Business Bureau, I'll update here with the results of his attempt to repair the damage that's done. Last but not least, I'll take him to small claims court for the refund of any repairs I have to pay for out of pocket, just because he doesn't ensure that the work is done right. Well, it's been a month - they finally delivered my lawnmower on Friday. Turns out it was the transmission. He left the gearing on my porch - it was clearly worn. I called to thank him and found out that it was a used tranny he'd salvaged from another Snapper mower that had a blown engine. He guaranteed it for a year, although I kind of doubt he'll honor it if something goes wrong. He charged me $50.00 for the part, no labor and no pick up delivery fees (which, at $30 a pop, would have been at least $90). I've test-driven it and even used it. It appears that they finally got it right this time. All this for a used transmission, 3 weeks without a mower, multiple phone calls and, except for one time, with no return call, shoddy workmanship and poor customer service. It's a good thing he doesn't work for my boss - he'd be out of a job and quite possibly the industry. Don't use this business, they don't know what they're doing and they're liars. The only thing that they've accomplished is to aggravate me to death, keep me from using my lawnmower and throw me a month behind in my yard work. If I had a choice between a bucket of used dry sweep and Granite Machinery and equipment, I'd take the bucket of used dry sweep any day
    David C.
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