Blue Ridge Pools

A total negative experience from the get go.. especially the woman running the operation (owners wife)  Once they finally installed the equipment and repaired leaks we were left to figure out everything else out on our own. Thankfully, our electrician saved the day and taught us how to operate and maintain system. I will never buy anything from them again.

The work went well.  The pool looked good.  The yard was left with big holes and routes from the trucks being in it.  He did not explain anything about the pool to us.  One week later we noticed that we were having to put water in the pool twice a week.  I contacted Blue Ridge Pools and he said he would come out but he never did.  Finally the pool has got to the point that we have to put water in it everyday with 2 water hoses at the same time just to maintain the water level.  I contacted Blue Ridge Pools again.  Jerry Setzer finally came to look at it and said that we were just going to have to let it drain out until it stops so we can find the leak.  So far, I have not seen him and my pool is half empty. 



Once this man was paid the last of the amount owed to him , he was done with us.  I have called for months and have seen him 1 time.  The concrete around the pool is already cracking and he will not do anything about. it