Get matched with top arborists in Ocracoke, NC

"Needed fencing installed to keep groundhogs from taking up residence under our deck. Brady came up with a creative and complete solution that made sure the varmints were out and would not return. Would use again."

"Mr. Tony and his wife were awesome. They came and got my furniture put together and stuck right with it. They were very nice and easy to talk to and very sweet!! I’d definitely recommend and will definitely call again if I need a job done!! Extremely satisfied!! Thank you again Mr. Tony and Mrs. Nancy for such amazing service!!"

"More than pleased with Chris's work. Very professional and went above and beyond what I expected. I would recommend him 100%."

"Great ! Same as before, on-time, good price and knows what he is doing"

"He did not charge me. He was not very personable when I called him. I felt like I was a nuisance. He had one word answers and in my location, there was no cell phone services. I asked him to meet me and I gave him the locations. He waited for me at the bridge. I tried to get cell phone network but he did not communicate well and I did not get a good impression from him. His pricing was not clear and he kept saying depending on what I want. He was veg. He would not give me details."

"Miles did a wonderful job trimming down trees at my front house and back yard"

"I called Clegg's and scheduled an appointment for an estimate. JJ came out as scheduled and gave me an estimate for termite treatment and yard spray for mosquitos (rated separately). The estimate paperwork was pretty straightforward, but I had to verify the fuzzy carbon copied information on my copy. I was surprised that there was no guarantee to pay for future damage like other companies claimed, just a promise of retreatment if I kept up the annual fee - at least I learned that up front. After negotiating the price and what would be included, he had me document my request via email, including the agreed final price, so he could go ahead and have the termite team set up a time at my convenience. They were very accommodating about my work schedule.
The two man team came out close to the appointment time, did a thorough job of drilling, trenching and infusing the Termidor pesticide (fipronil) for about 3.5 hours. They made sure the drilled holes were as inconspicuous as possible along the foundation and inside the garage. They quit promptly at 5:00PM with part of the house remaining, but luckily I had time off work the next day. The team came back for another hour (one different man) and finished the infusing of the holes, sealed every one with cement and cleaned up very nicely. The team steadily worked hard and got the job done. Other than the necessary hundreds of filled holes needed to get the pesticide under the slab, the house base looked clean and neat.
As far as the billing, I thought I would get a bill in the mail, but was called while at a family event to immediately pay the bill in full with my credit card over the phone. I didn't mind paying quickly, but didn't know that would be the process. That would be good to understand up front.
I went with Clegg's even though they were a little higher estimate because when I asked the chemical name for the Termidor, JJ honestly stated he did not know, but would get back to me with the information. Another company gave me misleading information, claiming their product and costs were cheaper because they used the "generic Termidor." I looked it up later and found out it was a completely different chemical - ignorance or deception? A third company never answered their phone, but I couldn't delay getting the treatment done. I was happy with Cleggs termite service (separate review for yard spray).
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"Awesome!! Very professional and perfection."

"I hired a different business outside of HomeAdvisor"

"I'd like to start by saying that the finished product looks pretty good but the process to get there was a chore.
The major problems were:
1. Just before we signed the contract, the owner of Contour Construction had verbally promised that steps would be taken to protect our home during demolition/construction; specifically plastic put up to minimize dust migrating to other rooms and existing hardwood floors would be protected from damage.  Neither of those were done.  Consequently, our entire house was full of dust and the existing hardwood floors were severly damaged. As of today there has been no contact from the owner to resolve the issue of the damaged floors.  He just left them as is.  
 2. Another unfulfilled promise was that someone would be on the site to supervise the individual workers.  That did not happen either.  The owner was good about letting us know when someone was coming to the house but they would arrive alone and unsupervised. Many times the work was done well. However, there were instances where the work had to be redone. This could have been avoided if there was someone there to oversee the quality of the work.  Plus, since the owner was rarely on-site during the renovation he had to rely upon the word of his worker(s) who, on a couple of  occasions had deliberately misinformed him avoid admitting mistakes! 
3. The contracted time period was listed as 3-4 weeks, starting July 1.  The last worker left the second week of September;  that's 10 weeks!  Much of that was the result of poor planning and work having to be redone.
In summary the owner of this company probably considered me overly demanding but I wasn't about to ignore shodding workmanship just to avoid "making waves". My philosphy was what would a potential buyer see when s/he looked at the bathroom.  With oversight the work would have been done right the first time and this project could have been completed within the contracted time frame.
Our theory is that Contour Construction had taken on more work that they could handle at the time and that our project was low on their priortiy list.  Again, I believe that  the problems we encountered could have been avoided by first, the owner fulfilling the promises he made and second the work had been supervised by someone who had a committment to quality.
These were our experiences with Contour Construction.  Perhaps someone else would have better luck with them. My suggestion would be get every detail no matter how trivial in writing with no verbal promises as well as being assertive and stopping work immediately if a provision of the contract was not being followed especially workers that are not being supervised. 


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