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There are 8 highly-rated local home security companies.

Recent Home Security Systems Reviews in New Bern

  • ADT
    Lee installed a system to my house with ease and comfort. I didn’t have to worry about a thing. Lee and his assistant were attentive and resourceful. They made sure that I had everything in question, answered. After installment, we had a problem with the main panel beeping. I was able to give them a text and they responded quick with a troubleshoot fix read less
    Marie R.
    They did a fabulous job. They put everything through the walls and didn’t make a mess. They didn’t make a mess and we can use that remotely to turn on the alarm and check it from Connecticut before we move in. It's a smaller company and he's been doing it a long time.
    Patricia K.
  • Power Home Technologies - Raleigh NC
    The work turned out pretty good. The gentleman that came over to give us the quote on the security system was very upfront, and very honest. The customer service was really top notch.
    Ekhart K.
  • Power Home Technologies - Swansboro, NC
    Very well. Technicians were very professional and polite. The salesman was one of the most professional contractors we dealt with overall. The response time for any technical repair is from same day to one day. We also use them in our business for our commercial alarm applications and they are very professional and prompt. When we had an issue with the phone lines after a storm, Power home sent their top technician to fix the problem read less
    Susan G.
  • SimpliSafe Home Security
    As a woman, I found it very easy to install and everything is working fine except for a smoke alarm. I still need to call them regarding that item. After it was up about 2 weeks it started beeping like the battery was going bad. I put in another battery and it did the same thing after about 2 weeks. With the holidays upon us I haven't had a change to call and talk about this issue. I haven't started the monitoring yet but think it is very reasonable and plan to start that at the first of the year read less
    Ellen G B.
  • Power Home Technologies - Swansboro, NC
    They did a great job for us. It's been about 4 years since we used them. The guys were very professional, very knowledgeable and very helpful. During the first year, I called with a couple of issues and they were able to help me out. They were very knowledgeable about their system. It was a very good experience. The price included the set up, equipment and first month. They drilled a few holes in the wall and cleaned up. They did a great job. They had to come back out because the antenna they put in the first time didn't work but it was great service after they put the new antenna in read less
    Christopher S.
  • Phoenix Custom Systems
    The staff at Phoenix Customs Systems were very knowledgeable and provided me with several options to fit my needs. I decided that an alarm and camera system was best because my husband often works out of state. On the install date, Phoenix Custom Systems showed up on time and were very professional. I am very pleased with my new security system and love that I can access my cameras and alarm system with my smart phone. I am one satisfied customer read less
    Jasmine P.
    The estimate done 3/2/2011 was detailed and free. Installation was done on 3/7/2011 and was performed by John Melton, one of the two owners of the company, and two very capable assistants. They did an extremely professional job. Absolutely no mess and all lines were "fished" through the walls so no wiring is visible except in the attic where it does not matter. John has years of experience in this field and extensive prior experience as a telephone engineer so he really knows what he is doing. I cannot recommend this company highly enough. He spent as much time as I needed to explain the system to me. He will bill me - did not require payment as soon as the job was complete which is nice. Note that Allied Security is not a large company and they do not accept credit cards read less
    Jacquelyn V.
  • Vector Security Raleigh
    They had their own service people. The installation and everything was free because we agreed to put their sign in our yard. I have been getting phone calls from all the other security companies asking me if they could come by and put a sign in our yard. They told me that they were doing advertising and that they would do it for free. However, I was under a contract with Vector Security Raleigh. They would call when the alarm goes off. Their people are absolutely wonderful. If you have a little vacuum cleaner they would clean their mess up. My husband worked for a big company for thirty four years which was about forty miles from my house and he retired this year. The company that he worked for would purchase a brand new front door when their employees retired. They would write a check for $400. We had the old door up when they installed the security system. I told them that we would be getting a new front door and they said that we could call them when we get it. They would come out and put the little thing where we could set the alarm when we close the door. We could call them and they would put that up without any problem. We got the new door put in and I called them. They called back and told me that they had forgotten to tell me that it would cost $89. I told them that I would pass on that. I also told them that they could forget about it and move the alarm to the front door. I was going to have a storm door that would lock and nobody would be able to get in which had to make an awful lot of noise. It had to be really quiet. I got a courtesy call from them two weeks after that to check as to how we liked their system and if we were happy with them. I explained the situation to her that I was not happy at all as I paid $40 a month which I thought was very high and I could not even alarm my front door. I told them that I was told to call them and that they would come out to put it up. She said that she would call her supervisor and call me back. They called me back in probably less than half an hour. They told me that someone would be there the next morning to install it and I did not owe them a dime read less
    Lou P.
  • SimpliSafe Home Security
    Set up was easy. Everything was wireless and just stuck on where you needed it. Passcodes and subscription were easy to do online. My only knock against them came when applying for an alarm permit. They stuck a form in the box telling me that they didn't have a permit number for my area, which meant either one wasn't required or they haven't had to set one up yet. Well, a permit was required for my area and the form from the police asked for license and permit numbers from the manufacturer and monitoring company. I called Simplisafeto get the info, like the paper they supplied said to do, and no one seemed really sure what was least of all. So after a few tries and the names of two different monitoring companies give to me, I was told to put things on the application for the monitoring company that certainly didn't sound like permit numbers, and for Simplisafe number, they said "just don't worry about it...put 'n/a' ". I haven't heard back from the police station not sure if it worked, but the process was certainly not perfect or worth an "A" Otherwise, the only other problem was with our monitoring company, which ignored out initial test signals until I called them and ran a test signal while on the phone with them. Their reply, "Oh, well, we got the signal, we just ignore test signals when we're busy." Understandable...but freakin call back when you're not busy so I'm not thinking my brand new alarm is worthless for a week till I finally call them myself. Anyway...that was not on Simplisafe, just given the story so readers know that when you buy this system, Simplisafe picks out a monitoring company for you read less
    John T.
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