"We have long wanted to add on to our house, almost since the day we moved in 14 years ago. The kitchen and living room were just too small to entertain or even have a family meal without bumping into the walls or windows. Our neighbors recommended Chad Richmond, as they had been more than pleased with the work he had done for them in their kitchen. When we met with him, we were immediately impressed with his professionalism and his friendly demeanor. We committed to having plans drawn up, which was the basis for the cost estimate. We liked the design, and the price seemed fair, so we went ahead. It was a lot of fun to see the addition develop over the next few months. First Chad's team put in the foundation, which was far more elaborate and sturdy than we had expected. Then the flooring, and again we were impressed with the quality of the construction and the materials. Then the walls - there are more studs in that room than empty space, I swear - and the roof. The windows and sliding doors are really first rate - our energy bills have actually gone down despite the extra 600 square feet of living space. The 20 x 12' deck adjoining the addition is perfect and again made extraordinarily well, with massive concrete footings. In all, it's just the way I would have made it, if I had the skill and about 4 years to work on it. We certainly feel that we got our money's worth. We love our new space. I've been working from home these last 3 months, and I'm sure I would've been climbing the walls in our former space. But now, I've finally got a corner office with windows, and I can watch our fountain out one and the bird bath out of the other while I'm logged on. And it's well enough constructed that I think we'll stay here when the next hurricane comes. We're very pleased to give Chad and JJ our very highest recommendation. Robert C. Moore Sherry O'Daniell"

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"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

"thanks to this site, I called Greater Wilm. Structure about a brick house I was buying that had cracked brick and unlevel floors. I assumed I would only (!) need to have that section of the home jacked up and the foundation repaired. Brian returned my call quickly, and met me and my realtor at the house (was a 45 min. drive for him) to give me his opinion and verbal price quote. Many contractors/carpenters would have just focused on the project and the money involved, but Brian wanted to see WHY the house had sunk. He pointed out the major structure issues with the tresses in the attic, joists, as well as other red flags, that would cause problems later. He's a master carpenter and his knowledge, experience (and sense of humor!) was refreshing and valuable. After meeting with him I decided to pull my accepted offer on the home and feel I have saved myself untold amounts of money, stress and frustration. I will definately be hiring this company in the future."

"We were new to the Wilmington area and at a loss for who to use as a contractor for our master bath and kitchen remodel. After meeting with several contractors, I selected Richmond Homes based on the attention to detail on the proposal, honest feedback given during those first meetings, the realistic timeline to completion and an overall sense that quality work would be done within my budget and within the timeline we established. Chad and Richmond Homes DID NOT DISSAPPOINT! They were professional and knowledgeable. They worked hard, were always on time and did impeccable work. I would recommend them for any job you have no matter how big or how small. I would not hesitate to hire them again. Out of all the contractors we have hired over the years they are absolutely second to none!"

"Chester was great to work with, very helpful keeping me on budget and on schedule. He used vendors I had used before so I knew quality of their products. I knew what I liked so that moved fairly quickly. Had to have functional bathroom for Christmas so he made sure that happened. They used drop clothes through the house during whole process.
We had a couple of hang ups . The size tile on the walls was as large as the floor tiles. The bathroom is narrow . In places tile was not as flat as I would have liked, because of the size when they are baked they have cupping. A smaller tile wouldn't have done that. Larger format looks great. The other was where electrician installed fixtures over the sinks too low for glass trim and mirrors chosen. Decided I didn't want lights any higher so mirror change was answer which Chester did on New Years day.
As a widow it was comfortable having Chester do all the scheduling ,discuss process, and answer my numerous questions. I do have a have questions about New Hanover 's shortage of inspectors!
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"The service turned out fine. There were extra fees for the tile we picked out. The fee was reasonable for what we needed. I was never home while they were doing the service but my wife was home. She seemed to like the technicians who came out. Scheduling was a little tough and it took them a little longer to get out than I had hoped."

"Appliance Care Specialist were great! The best service provider you have ever sent to my house by far."

"Paul & his team screened in my back patio and built a custom bench & shelving for my mud room. I could not be happier with their work and attention to detail. I will be using them again for future projects and would highly recommend."