Get matched with top basement waterproofing pros in Manson, NC

"Felt rushed to approve the work and pay the balance. Discovered multiple issues later. Just inside the door there's a rock they missed, so now it's under the plastic, which will sooner or later puncture through. I asked for a better door than the one the first installed, but the second was also poorly made and didn't come close to sealing. Called/talked to someone about the issues, but afterward they stopped returning my calls. They also left lots of debris on the ground. The inspection didn't pass for multiple reasons. Waiting for them to come back and address the issues the inspector found. Update: THBS did follow up and fix the issues. They constructed a new crawlspace door that seals, which was the biggest issue. They took out the problematic rock. The inspection passed."

"It was easy to schedule a consultation/estimate and they came out within days. Person doing estimate was not just a salesman. They were able to determine what was needed to resolve issues, did measurements, costing, time estimates, scheduling, etc. It was not the pushy sales pitch with finding a million things wrong that I expected. Very efficient process and I knew within hours what my options were and how quickly it could be fixed. They were able to schedule and complete repair within 2 weeks, would have been sooner but I had scheduling conflicts. Kept me informed all along the way with scheduling and work progress. Every employee I had contact with was courteous, helpful, and knowledgeable in their role. Cleaned up all of their tools, trash, and work area after repair. Checked in with me multiple times to make sure I understood process of the repair and that I was happy afterwards. Hopefully will not need these services in the future, but if I do they'd be the first I'd call."

"Stay away from Blake Landscaping unless you want your money stolen! We entered into a contract with Blake Landscaping on July 30th, 2021 stating that once the initial $2000 payment was received, he would begin work. Per the bank records, he received the first payment on August 9th, 9 days later. Blake Landscaping did not show up on site for work or reach out to us via email or phone for the following 5 weeks. At this time Blake Landscaping had received a total of $4000 from us, and I had to make a call to Blake Landscaping to find out where they have been and why they haven’t shown up on site. Over the next 4 months, we had to call multiple times to which Blake Landscaping kept coming up with excuses to why they didn’t show up. We sent an email to Blake Landscaping saying that we no longer needed their services and requesting a full refund of our money. We didn’t hear anything back in return, so in October we sent a letter requesting a refund again. We never received a response from him, so over the next couple of months we called him 3 times. The 3 times we were able to make contact with him, his response was “the check was in the mail, you should already have it. I will check and call you back”. He never responded and we ended up taking him to Small Claims Court, to which he never showed up. The judge found in our favor and we are still in the process of trying to collect our funds."

"Communication was great. The house is tall and on a hill. We talked to 3 different companies about doing the work. One company chose not to do it because the house is tall and sits on a hill. Of the other two companies, Total Construction had the best estimate and the people were so nice. I'm so glad they came out to do the work. Each day they cleaned up behind themselves and made it easy for my family to live in the home even though the work was being done. Everything looks so nice now. I know some of my neighbors will be using this company now because they loved watching the work & the outcome!! Great Company!!! Highly recommended!!"