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"They are polite, kind, walked us through every step and their prices are exceptional."

"I love the guy that did it. They also do replacement windows. This guy was awesome. he actually called ahead. It had been a rainy week. He called ahead because we were anticipating a storm to see if he could come earlier that day so he could get it done around the storm on the day that he promised. Which I thought was great. He told me everything that I needed to know. It was gutter cleaning and tuneup is how they worded it. He told me every issue that I had. They were minor. I felt like he was honest about it. He was not a pushy salesperson. I actually asked him a couple of questions about other things I needed, He was very knowledgeable. He had just finished the ladies house across the street. Excellent job. I went over there to look at hers. I plan on calling them this summer to come and do some more work on replacing front porch posts and work on my deck."

"We were extremely satisfied with the end results of our fireplace project. We worked closely with Sparks Masonry throughout the entire process and were able to get the design and quality we were expecting. Craftsmanship was top notch! We would recommend and use this company again."

"We are so glad that we hired Tom to do this work! He did a fabulous job with the remodeling project! Here are some things that we noted along the way: 1) He was careful to keep dust confined as best as possible. 2) We didn't give him a key to the house, but told him that he could just exit through the front door at the end of each day, leaving it unlocked. However, he wanted the house to be secured for us, so he locked the front door, and just stepped over the garage door sensor as it was closing. We were appreciative of his consideration and ingenuity. 3) He placed drop cloths from the garage door all the way through the house to the bathroom so that he wouldn't track up the floor and carpet. (He removed them at the end of each day) 4) He always showed up when he said he would. If he was running a bit late for some reason, he would send a text saying when he would be there. 5) He was dedicated to our project alone for the entire time it took to complete. 6) He worked consistently each day - from around 9:00 am - 4:30 pm. 7) He kept in touch with us constantly, showing us things, wanting our opinions, letting us know if he was going to be picking something up, etc. 8) He paid attention to detail, wanting everything to be as perfect as possible. 9) He listened well, and went out of his way to do little things that were important to us. 10) He was friendly and easy to talk with. 11) He was entirely trustworthy. We left him working in our house all day while we were gone."

"I had been looking for a furniture restorer to repair a dining room table, a midcentury modern dresser, and also a midcentury modern coffee table. The table had extensive sun damage and the other two pieces were in need of repair and refinishing. After searching numerous home-improvement sites I came across Innovative Design. The majority of the reviews were very good, so I decided to take a chance and call Mr. Schmidt for a free estimate. He arrived promptly and was a very nice older gentleman. I first showed him the dresser and the coffee table and he told my husband and I what he could do to repair them and quoted a price. I then took him into my home to have him look at the dining room table. Upon seeing it, he marveled at how beautiful the table was. It is a unique piece and he was intrigued by the craftsmanship. He looked at every detail of the table and literally crawled underneath to get a good look at the craftsmanship. He gushed at how it was a “beautiful, special piece” and how he would love to take it back to his shop to repair. He stated that he could restore the wood to its original beauty, but was unsure about the inlay on top. He quoted a price which I thought was a bit pricey, but because of what seemed to be a genuine love of furniture and his promise to restore the dining room table, my “pièce de résistance”, I decided it would be worth it to entrust our precious pieces with him. He picked up the pieces on September 4th and we gave him a sizable deposit. Mr. Schmidt stated that the job would take roughly 3 weeks to complete. I didn’t necessarily worry about that because it was early September and I knew my table would be back in time for the holidays. After three days Mr. Schmidt contacted me about the small coffee table. He was having a few issues with the finish, and wanted to know which direction we wanted him to go. We replied back and both parties agreed upon what he would do to repair the coffee table. No problem there. After that I hadn’t heard from him in a while so I emailed him on the 17th to see where he was in the process. He then informed me that the dresser unit had a few issues because it was more scratched than he thought and the stain that he put on was uneven. He told me that he would continue working on it and send me a picture very soon. On September 23 he sent me a picture of the dresser. In all honesty the structure of the dresser was very nice, only problem was he painted all the handles black. The dresser was a wood and wood laminate midcentury brown. I initially told him I wanted it restored to its original appearance, so I was surprised and disappointed by the black handles. When I asked why he painted/stained the handles black, his response was that the wood grain varied so much that the handles stain looked unmatched and the dresser needed some contrast to stand out. I’m all for poetic license, but I’d already told him that I wanted it restored to its original state. This meant NO BLACK HANDLES! He then asked, “Do you want the dresser as is now? I am not able to improve the results.” No, I didn’t want the dresser because that was not what I told him I wanted. At that point, I called to speak to him to let him know that this was not what I wanted. I got his voicemail, so I left a message. The next day he emailed to tell me that he added wood blocks to the two front drawers in an attempt to camouflage the differences. I now had a dresser with black handles and two wooden blocks on each side. To be honest, I truly appreciated him trying to make improvements, but it looked nothing like I expected. I then replied to him and told him to remove the two blocks and to paint the handles brown. He finally did what I requested and sent pictures on the 29th. To his credit, the finished product was beautiful. On October 2nd, Mr. Schmidt emailed me with regard to the coffee table. He informed me that he was “at a loss of what to do with it“. My husband and I gave him some direction, because at that point we just wanted all of our furniture back. He didn’t respond, so we weren’t really sure if he would comply with our requests or what he was thinking. On October 6th, I emailed to find out how things were going with the dining room table and coffee table. I also asked when he could deliver the dresser, as he had stated in an earlier email that he could deliver each piece as he completed them. On October 7th, he responded: “When is a good time and day for you?  I can load up the dresser will need unload help at your end.  The little table is close to finish working on the top everything else is completed.  The dinning room table I will not be able to work on.  The time I have used so far on your projects has far exceeded my time frame.  Did not expect the problems with the dresser unit due to the veneer on the one drawer.  I will return your $600.00 for the partial payment or the table.  Of course all units will be returned to you.  I worked hard and diligently on your units just used enormous time trying to make them nice for you and your husband”. REALLY?!?!? I hired him solely because of all he said he could do to restore my dining room table! We discussed how this was THE main concern and how I wanted it done for the holidays. To have him email me after holding onto the table for a month and then tell me that he is unable to do it is beyond disbelief! If time was a factor he should have made this known early on, so I could remind him of how to prioritize the repairs or perhaps find someone else who could restore it. At this point, I will be hard pressed to get it repaired before Thanksgiving. I truly appreciate the work that was put into our other pieces, and as I stated earlier, the dresser is beautiful. He did a decent enough job on the round coffee table; it is sturdy and looks nice. However, when he dropped it off to our home on October 14th, the paint was still damp and smelled very strong. It is only because the dresser looks nice that, I’m giving him a C. I realize that the entire job took him longer than expected, but I wish that he had communicated this early on. He basically said, “Forget this!” and decided to not complete the job we hired him to do. Meanwhile, my dining room table is still a mess. He could have explained that it would take a little more time, and I even would’ve been OK with him requesting additional funds. Based on how he handled things with my table and the damp paint on the coffee table, I will not be recommending him to anyone. Very disappointing."

"They were good. They were pretty fast and came on time. My overall experience with them has been good."

"They were very knowledgeable, kind, and pleasant!"

Quinn's Construction specializes in New Home construction as well as additions and will take care of most remodeling needs. Call us for a free quote. We service the Wayne, Wake, Orange, Pitt, Onslow, Nash, Johnston, Franklin, Edgecomb, Durham, and Chatham counties since 1999.