Get matched with top lawn tool repair specialists in Leland, NC

"I usually do not write reviews like this, but I feel that it is necessary so that no one else is taken advantage of. We hired and PAID Danial to completely rip out, redesign, and install all new landscaping around our house as well as fix our broken irrigation system. We should have fired him at the first sign of trouble, but we gave him the benefit of the doubt due to him being referred to us by a friend. The project began at the beginning of May 2019, when he ripped out all of the landscaping, leaving the front, back, and side yards dirt and mud…which was to be expected, but the project was supposed to be completed by the beginning to middle of June. However, the front and side yards—which are in plain view of all to see—were left dirt and mud until the middle of August when he finally completed the landscaping for those parts of the yard. As for the backyard, several of the plans discussed and originally agreed upon, were not done correctly, if done at all, with some plans having to be changed completely. We ordered special rock to be put down, and they put it down before inspecting it to see that most of it was dust and not rock at all; this rock is still in our back yard area. We also paid Danial to fix and reconnect our irrigation system—sprinkler heads, lines, etc.—and it never has gotten fixed. As a result, some of the new plants have died. Danial assured us that he knew how to fix everything from the beginning, but when you would speak to his crew, none of them knew what you were talking about. He also told us that he had experience in building water features such as koi ponds, but it turned out, he had no idea how to do that either, which became evident when his crew told me that they would “figure it out.” Thank God we fired him before we let him build our pond. Most of the time, Danial and his crew would not show up for work. On average, they showed up about 2 days out of the week for at most a few hours. To top this all off, we have paid him for all of this work, and he is nowhere to be found…we have called him, text him, emailed him, and even called one of his crew members of whom could never get in touch with Danial either and got so fed up with everything Danial was doing that he quit. There is more I could write, but I think you get the picture! We have reported him to the Better Business Bureau, and I am going to post this review everywhere I possibly can so that no one has to have this experience like we did! Do not…I repeat…DO NOT use Danial! He may have been good at one time, but he sucks now and is ripping people off!"