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Window cleaning depends on how the cleaning service defines their deep cleaning tasks, so pay attention to the details. You certainly should make sure window cleaning is included in the package. Some services will include it as an add-on, so you may have to pay extra. Find out if the cleaning includes interior windows only, or interior and exterior windows. Exterior windows may cost more.

While plywood will keep winds and debris from shattering your windows from the outside, window film can help protect your windows from the inside. Window film can keep a window from shattering. If your windows break, the film can hold the shards of glass in place, reducing the risk of cuts.

While you may sometimes see window film marketed as "hurricane window film," note that it doesn't provide sufficient hurricane protection on its own. It's no substitute for plywood, storm windows, or hurricane shutters.

In short, it depends. After 20 years, the glass in your windows is less energy efficient, which can cause increased electricity bills. You might also see signs of water damage or natural wear and tear over the years. However, with proper maintenance, some window frames can last up to 50 years, so you may only need to replace the glass to save on energy. 

At the same time, window replacement is a major investment, so replacing the glass in rooms most impacted by outdoor temperatures is one way to avoid going all-in to replace your windows.

Yes, bifold windows can open inward or outward. Your window manufacturer will label windows as “in-swing” or “out-swing,” which indicates the direction they open. If your installer is ordering windows for you, make sure they know which direction you want them to open. In-swing bifold windows will preserve as much space in your outdoor area as possible. Out-swing bifold windows are great on the second floor, where obstructions outside aren’t a concern.